Host of the Service Design Podcast and strategic service designer at Leap Forward.
Twisted studio won the ‘professional non-profit’ service design award for their lean approach to service design and prototyping. The project they won the award for is called LaMA, short for Laboratoria Mobiele Alternatieven. A co-creative design process developed to find creative and simple solutions with great impact on mobility issues in small cities.We spoke with the two founders of Twisted studio; Marlies Deforche & Elisabeth Verhetsel. Because they are our Belgian colleagues, we invited them to our studio! Read the whole story here: studio website:
Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of waste. Recently he founded a new company Loop, a global circular shopping platform that brings multi-use packaging into our daily shopping. Tom closed the Global Service Design Conference in Toronto with his talk ‘Loop: Solving for Disposability While Maintaining Its Virtues’. We managed to sneak in a 25 minute interview with him right before his talk!
John Powell is design director at an agency focussed on Artificial intelligence for leading global enterprises and governments. John’s talk was titled ‘We Have Met The Enemy and They Are Us. He talked about the social challenges humans created over the years and how it is time for designers to take responsibility!!
Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk ‘Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust the person or puppet that thought them new stuff. Discover what Sesame Street and and the ‘I love you’ metric can teach you!
View 86 more appearances
Get appearance alerts
Subscribe to receive notifications by email whenever this creator appears as a guest on an episode.

Subscribe to receive notifications by email whenever this creator appears as a guest on an episode.

Share Profile
Are you David? Verify and edit this page to your liking.

Recommend This Creator

Recommendation sent

Join Podchaser to...

  • Rate podcasts and episodes
  • Follow podcasts and creators
  • Create podcast and episode lists
  • & much more

Creator Details

Ghent, Vlaanderen, Belgium
Episode Count
Podcast Count
Total Airtime
1 day, 11 hours
Podchaser Creator ID logo 788831