Joey Coleman helps companies keep their customers. An award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Deloitte, Hyatt Hotels, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits. His Wall Street Journal #2 best selling book, Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers. When not speaking to audiences around the globe, Joey enjoys spending time with his amazing wife and two young sons in the mountains of Colorado.
Joey Coleman knows relationships. Business relationships, romantic relationships. “It’s all part of the human condition,” he says. He also got himself out of 76 traffic tickets. And it’s all because of this one trick: he goes a level deeper. And then another level and another. Anytime I've made money, it's because of this trick. Joey's book is called, “Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days” and I trust Joey. His book and his talks all offer some of greatest value you’ll find for relationships, friendships, entrepreneurship, friendships, solo-preneurship, being an employee. Anywhere and in every area. Links and Resources Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days by Joey Coleman Also Mentioned Influence: The Psychology of Persuasion by Robert Cialdini My interview with Robert Cialdini Scott Adams Tucker Max Tim Ferriss Ryan Holiday Lewis Howes my interview with Barry Michels Mastermind Talks (created by Jayson Gaignard) Delta Airlines Amazon Attention Pays: How to Drive Profitability, Productivity, and Accountability by Neen James I write about all my podcasts! Check out the full post and learn what I learned at jamesaltucher.com/podcast. Thanks so much for listening! If you like this episode, please subscribe to “The James Altucher Show” and rate and review wherever you get your podcasts: Apple Podcasts Stitcher iHeart Radio Spotify Follow me on Social Media: Twitter Facebook Linkedin InstagramSee omnystudio.com/policies/listener for privacy information.