Karen Mangia is vice president, customer, and market insights at Salesforce.
“People want to be trusted to be able to make the decision about where they need to be at any given time to get their work done.” Karen Mangia has spent her career helping people understand what the customer wants.  Listen to hear Karen’s best tips on how to understand your customer, how to tap into your entrepreneurial roots, and what inspired her to write new books, Listen Up! How to Tune In to Customers and Turn Down the Noise and Working From Home: Making the New Normal Work for You.  Show notes at https://karagoldin.com/podcast/karen-mangia Connect with Kara:  Facebook: https://www.facebook.com/karagoldin/ Twitter: https://twitter.com/karagoldin Instagram: https://instagram.com/karagoldin LinkedIn: https://www.linkedin.com/in/karagoldin/  Connect with Karen:  https://www.linkedin.com/in/karenmangia/
Chelsea talks with Karen Mangia, Vice President of Customer & Market Insights for Salesforce, about her books, her outlook on life, and her advice for finding success with less. Find Karen's books and much more at karenmangia.com. Chelsea Anderson is the Executive Director for the Indiana Conference for Women.  For more about ICFW, visit indianaconferenceforwomen.com. Theme music written and recorded by Nicholas Connors.
In this edition of Conversations in Depth, QRCA’s Luminairies editor Kay Corry Aubrey talks with Karen Mangia, Vice President of Consumer and Market Insights at Salesforce.com. Kay and Karen discuss the role of qualitative research within this dynamic company as well as some very interesting ways in which Salesforce is listening to the voice of their customers around the world. In addition, Karen is also the author of Success with Less, a particularly timely book for these current times.
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1 hour, 25 minutes
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