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Lily Smith

Host & Producer of The Product Experience
Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol & Bath.

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Recent episodes featuring Lily Smith
Learning to Unlearn – Barry O’Reilly on The Product Experience
The Product Experience
Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. These are people, he points out, whose entire career has led them to a position of responsibility and reward – so it naturally follows that the behaviours that got them to this point are the same ones that should ensure continued success. But, when an organisation is going through a transformation – or trying to disrupt itself before an outside force does the work for it – that attitude can stymie any chance for change.  That’s when it’s essential to engage in what Barry calls The Cycle of Unlearning: Unlearn, Relearn and Breakthrough. As product people, we have the challenge of embracing this attitude, but also fostering it at all levels of our organisations – managing up, laterally, and down.  In this week’s podcast, Barry gives us practical advice on how to do just that – and why it’s so important. Quote of the Episode It’s not organisations that get disrupted, it’s really individuals.  Individuals are the people who lead organisations. What they have to realise is that, sometimes, their existing behaviour may be limiting the outcomes they’re aiming for. Listen if you’d like to learn more about The Unlearn concept Managing transformations Links mentioned in this episode Follow Barry on Twitter and LinkedIn You can learn more at Barry’s site – check out the Unlearn podcast and events sections Read his books – Unlearn and Lean Enterprise You can also get Barry via ExecCamp and his online training courses Want to learn more about active learning? There’s a good write-up at Ars Technica, and the full paper can be found here Hosts The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page Suggest a guest Have you seen someone give a great talk? Suggest a guest to us here Talk to us Tweet at us! Use the #podcast channel in the Mind the Product Slack community The post Learning to Unlearn – Barry O’Reilly on The Product Experience appeared first on Mind the Product.
Designing for Play – Melissa Pickering on The Product Experience
The Product Experience
If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work.  Now Lego’s Head of Interactive Play, blending digital and physical play, she got her start as an Imagineer at Disney (designing rollercoasters!) before founding a STEM startup.  She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Quote of the Episode ‘Intrinsic motivation’ is one of the key principles of play, another being ‘active engagement’ and another being ‘joyful moments’. And we find that it’s so important when we have kids in an unstructured or free-play scenario, it’s because they are inherently motivated to play just for themselves, they’re not trying to accomplish some external reward or win a certain game. Listen if you’d like to learn more about Product experience Translating consumer insights into business innovation Evolving your product Links mentioned in this episode Follow Melissa on Twitter and LinkedIn Melissa’s talk at Turing Fest Edinburgh 2019. Lego Star Wars Boost Droid Commander Hosts The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page Suggest a guest Have you seen someone give a great talk? Suggest a guest to us here Talk to us Tweet at us! Use the #podcast channel in the Mind the Product Slack community The post Designing for Play – Melissa Pickering on The Product Experience appeared first on Mind the Product.
Testing Business Ideas – David Bland on The Product Experience
The Product Experience
David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup.  He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Quote of the Episode If your leadership starts to think you’re more excited about the process than making an impact, then they’re not really going to be excited about supporting you… So what my advice would be – is just find that thing that people are worried about: in your backlog, in your strategy, in your roadmap, and find the smallest test you can do to help generate some evidence around that thing. Listen if you’d like to learn more about Experimentation Who should be involved and when to do it Testing business ideas Links mentioned in this episode Follow David on Twitter and LinkedIn Precoil The Strategyzer Business Model Canvas Testing Business Ideas, by David Bland and Alex Osterwalder: US, UK, DE Hosts The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page Suggest a guest Have you seen someone give a great talk? Suggest a guest to us here Talk to us Tweet at us! Use the #podcast channel in the Mind the Product Slack community The post Testing Business Ideas – David Bland on The Product Experience appeared first on Mind the Product.
The Internet of Things – Daniel Elizalde on The Product Experience
The Product Experience
With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all. Currently VP, Head of IoT at Ericsson North America and also an IoT instructor at Stanford University, Daniel talks to Randy and Lily about how to gain the skills needed to confidently and efficiently manage any IoT product. Quote of the Episode Most people are hardware product managers, or embedded product managers, or cloud product managers, so when they step back and see that an IoT product has all those components at the same time, it gives them that appreciation of how complex this really is. It’s when you put all those things together in a way that you can actually articulate…  and can actually deliver solutions to your customers – that’s when the ‘A-ha! moment’ happens. Listen if you’d like to learn more about The Internet of Things What makes IoT product management different IoT decision framework Links mentioned in this episode Follow Daniel on Twitter and LinkedIn, visit his site and Podcast Ericsson IoT Daniel’s IoT courses at Stanford Marty Cagan’s Inspired (book): US, UK, DE Hosts The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page Suggest a guest Have you seen someone give a great talk? Suggest a guest to us here Talk to us Tweet at us! Use the #podcast channel in the Mind the Product Slack community The post The Internet of Things – Daniel Elizalde on The Product Experience appeared first on Mind the Product.
How To Say No – Gabrielle Bufrem on The Product Experience
The Product Experience
A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on  three continents (North America, Europe and Asia) and hails from a fourth.  She’s delivered great talks at our #MTPEngage conferences in Hamburg and Manchester, but we caught up with her after a talk about “saying no” at Edinburgh’s Turing Festival. Quote of the Episode Where it gets really hard is [when it comes to] business impact, customer impact, the costs of not doing it – that’s where the rubber hits the road, and that’s where I think it’s way more art than science. Listen if you’d like to learn more about Prioritisation frameworks Scalable product strategy Feature requests How to deal with backlogs Links mentioned in this episode Follow Gabrielle on Twitter and LinkedIn Gabrielle’s talk at Turing Fest Gabrielle’s feature request template Pivotal San Francisco Hosts The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page Suggest a guest Have you seen someone give a great talk? Suggest a guest to us here Talk to us Tweet at us! Use the #podcast channel in the Mind the Product Slack community The post How To Say No – Gabrielle Bufrem on The Product Experience appeared first on Mind the Product.
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Stats
Episode Count
48
Podcast Count
1
Total Airtime
1 day, 8 hours