Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories.Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.