Victor Escudero is Service Manager and Project Manager. Certified as ITIL Expert in Service Management and PMP in Project Management, he is sometimes known as 'the Service Delivery guy'.
Victor was previously Service Account Manager, Service Operational Manager, Unix System Administrator and Technical Support Engineer.
He has a highly technical background coupled with managerial skills delivering mission critical support services to final customers, through contract negotiation, purchasing and managing of suppliers, gaining internal team commitment, and assisting sales to increase the business.
His soft skills include supplier management, project management, negotiation skills, customer management, problem solving, change management, opportunity management, team motivation and commitment, account development, and customer and results orientation.
Victor is also known for his passion for Open Source Software, Unix/Linux, Cryptography and Cybersecurity.
Victor is M.S. Computer Science by Universidad Autónoma de Madrid, ITIL Expert certified and licensed as Project Management Professional (PMP).