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10 of the Best Customer Experience Podcasts

There are so many podcasts to consider that are focused on Customer Service and Customer Experience, but which ones are worth listening to?Here are some of the best customer experience (CX) podcasts being delivered by the top industry leaders, experts, and influencers.

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Curated by
nglimsdahl

Created July 08, 2021

Updated April 06, 2022

2 Likes

2 Followers

  1. Press 1 For Nick

    2
    188
    Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors,
    BusinessMarketing

  2. Crack the Customer Code

    114
    Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of ex
    Business

  3. The Modern Customer Podcast

    76
    Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies.Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling au
    BusinessManagementMarketing

  4. The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

    107
    We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory
    Customer ServiceBusiness

  5. Amazing Business Radio

    79
    Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed
    BusinessCareers

  6. The Chief Customer Officer Human Duct Tape Show

    76
    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...an
    BusinessManagement

  7. Experience This!

    54
    Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer reten
    BusinessManagement

  8. Decoding the Customer

    31
    Interviews and perspectives from global customer experience experts
    Business

  9. This Is CX

    21
    "This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We w
    Business

  10. Brainfluence

    1
    159
    Roger Dooley is the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, and has been studying the effects of psychology, behavior research, and neuroscience on persuasion and marketing in business, leadershi
    market researchBusiness

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