This week, a new Super Tech Support: after Lizzie's Snapchat gets hacked, things start getting really creepy. Alex investigates.Michael Bazzell's PodcastThe complete Security and Privacy PodcastSteps Michael Bazzell Gave Alex to Protect HimselfHow to port your phone numberPassword ManagerGoogle AuthenticatorYubikeyMichael's workbook to freeze your credit and remove yourself from public records websitesSudoStories about Sim Swapping and OGUsers by Vice/MotherboardBy Lorenzo Francheschi-BicchieraiThe SIM HijackersHow to Protect Yourself From SIM Swapping Hacks‘TELL YOUR DAD TO GIVE US BITCOIN:’ How a Hacker Allegedly Stole Millions by Hijacking Phone NumbersHow Criminals Recruit Telecom Employees to Help Them Hijack SIM CardsAlleged 19-Year-Old SIM Swapper Used Stolen Bitcoin to Buy Luxury CarsCops Arrest Infamous SIM Swapper Who Allegedly Stole $14 Million in CryptocurrencyBy Joseph Cox'I Could Ruin Your Business Right Now': Listen to a SIM-Jacking, Account-Stealing RansomThe Organization that Lizzie Donated ToByte Back
A woman in New Jersey is getting strange phone calls to her office from unknown numbers. Every time she picks up, she finds herself eavesdropping on the life of a different stranger. Unsure what else to do, she calls in Super Tech Support.
Somewhere in Russia, a man calls for a car. Somewhere in New York City, a stranger's phone buzzes.Email us at firstname.lastname@example.org and use the subject "theory" if you think you can provide us additional information.Further readinghaveibeenpwned.comA good article on how and why you should use password managers, and the best password managers out there.Further listeningSimplicity by Macroform
After a secret breaks in the news, Reply All re-examines how Alex Blumberg's Uber account was hacked.This episode is a follow up to #91 The Russian Passenger and #93 Beware All.Further reading:The Best Password Managers
Alex and PJ take calls from anyone, about anything, for 48 hours straight.Thank YousAdam Quinn (for setting up our phone system)Peter Nelson (for his excellent horn playing)The Mysterious Breakmaster Cylinder (for going above and beyond this week)Matt FarleyJorge JustAustin ThompsonBuild BuildingsEveryone who called
One night, alone in his new apartment, Halen hears something unexpected — a set of footsteps in the dark, and an unfamiliar voice telling him “Moshi, moshi.” Super Tech Support returns, Alex investigates.
This week, the story of a man who made the extremely dubious decision to order a watch that he found in an Instagram ad. We explore the strange world that watch came from.Further ReadingJenny ODell's "There's No Such Thing As A Free Watch"Alexis Madrigal's dropshipping articleApply here for the Reply All summer internship!
Sruthi asks a question “why does it seem like Amazon has suddenly gotten a lot sketchier?“ Alex investigates.Further Reading:Elizabeth Dwoskin on AmazonBuzzfeed's Nicole Nguyen on Amazon Fake Reviewers