The best way to build trust in relationships is to genuinely care about the other person. Ask questions and actually listen. People are interested in people that take interest in them.

How can you build trust in business?

• Come from a place of genuine care. 
• Give ideas and value away for free.
• Get rid of the scarcity mindset. Create an abundance mindset.
• Winning isn’t exclusive. 
• If wanting other people to wind doesn’t come naturally, don’t worry! It can be learned. 
• Don’t play defense in business. It’s not about stopping other people from scoring. 
• When others succeed, I succeed. 
• Do what is right because it is right.
• There’s enough business to go around. 

Don’t be desperate!

• You can tell when someone is trying too hard. 
• Commission breath can be smelt a mile away. 
• Sell your product based on it’s value and what it can do for them. Sell it because it can benefit them. Not because you need the sell. 
• Instead, really get to know your prospects and their needs. In order to do this, you need to be interested and ask questions. 
• Questions build authentic trust and questions build authentic urgency as well. 
• Competition is good for business
• Competition encourages innovation. 
• Without competition progress slows down.
• If you build a powerful brand, it will create friction and make it difficult for your customers to leave you. 
• People can always come back. If they don’t buy from you this time, they can always come back later. 
• Be confident! People are attracted to confident people.
• Never Split the Difference: Negotiating As If Your Life Depended On It - Chris Voss
• If you can’t say no, it’s a bad deal. 
• The 48 Laws of Power - Robert Greene
• Talk less

How Dalton has built a raving fan base with his podcast

• The Thinking Project Podcast
• The purpose of the show is to create a platform for small business owners to tell their story. 
• Dalton has benefited from his podcast, but his guests have benefited just as much. 
• When the tide rises, all of the boats rise. 
• If you create something (like a podcast) with the purpose to build relationships and help, the podcast will be a more powerful tool. 
• Do the right thing simply because it’s the right thing. When you do that, the value will come back. 
• Mo’ Bettahs - Hawaiian Style Food
• There are people in your community that are making the money and impact that you want to make. 
• They’re willing to talk to you! Don’t be afraid to ask. 
• Interesting people are interested. 
• ASK more questions

Care & Competence

• Presence: Bringing Your Boldest Self to Your Biggest Challenges - Amy Cuddy
• People trust people that care and that have competence.
• While BOTH are needed and important, care is more important than competence. 

Follow Dalton:

• The Thinking Project Podcast
• The Thinking Project Facebook Group
• Dalton - LinkedIn

Follow Jacob

• LinkedIn

Follow JMH Media:

• JMH Media: Building Brand Loyalty and Trust
• LinkedIn
• Facebook
• Instagram

Listen & Subscribe

• Apple Podcasts
• Google Podcasts
• Spotify
• YouTube
• Podchaser
• Overcast
• Amazon Music

We’d love to hear from you!

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