Episode from the podcast5by5 Specials

23: Thank You For Calling!

Released Saturday, 28th December 2013
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Pilot for a new live call-in show about the world of customer service, hosted by Moisés Chiullan. Whose fault is it that we're angry when a company screws up? How can we improve consumer discourse? What makes a bad situation better?

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Episode Details

1h 44m 36s
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