Bob Johansen, author of: Full-Spectrum Thinking: How to Escape Boxes in a Post-Categorical World . For more info, please go to: http://www.iftf.org/fullspectrumthinkingbook

Dina Marie Zemke - In her study, “How to Build a Better Robot for Quick Service Restaurants,” recently published in the Journal of Hospitality and Tourism Research, Your favorite bartender or waitress could soon be replaced by a mechanical counterpart on a future visit to the local pub or restaurant, says a new study from Ball State University.