Richard McCathron on how Hippo Insurance has reimagined home insurance, why insurers need to listen to customers and the meritocracy of a good idea. Tune into the Accenture #InsuranceInfluencers podcast.

Keys to effective leadership, with Don Bailey

Feb 10th, 2020 27m 4s

Why does an individual’s aptitude for leadership depend on their relationship with adversity? Why is trust so essential for leaders — and how do they unconsciously damage it? In this podcast episode, leadership coach Don Bailey shares keys to e

Leadership in insurance, with Don Bailey

Jan 30th, 2020 21m 52s

Insurance veteran and leadership coach Don Bailey shares three impediments to leadership in the industry, the mindset and skillset of effective leadership—and why insurance needs high-performing leaders today. Tune into the Accenture #Insuranc

Transforming legacy, with Tracey Petkovic

Dec 27th, 2019 27m 50s

It’s one thing to move fast and break things when you’re a scrappy start-up, but what if you’re a 170-year-old insurer? In this podcast episode, CIO Tracey Petkovic shares a behind-the-scenes look at two technology transformations at Westfield:

How to scale culture, with Jennifer Fitzgerald

Dec 14th, 2019 22m 21s

Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why talent has been critical to the company’s success, how it has operationalized its values — and the key decision points that have helped the start-up scale to incl

How to build an insurtech, with Jennifer Fitzgerald

Nov 29th, 2019 18m 13s

Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why the company started in life and disability, why owning the customer experience has been central to their success — and why telling prospects about the insurance t

Five elements of modern insurance, with Coverager

Nov 21st, 2019 29m 17s

Avi and Shefi Ben-Hutta are the siblings behind Coverager, the insurance industry’s essential source for intel and analysis. In this episode, they explain the five elements of modern insurance and why insurers should revisit their assumptions a

Seeing insurance opportunities, with Coverager

Nov 9th, 2019 24m 11s

Avi and Shefi Ben-Hutta are the siblings behind Coverager. In this podcast episode, they explain how their three pillars—news, knowledge and network—have helped them become the insurance industry’s go-to source for intel and analysis. Tun

Risk, failure and innovation, with Caribou Honig

Oct 18th, 2019 29m 16s

In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how to reduce the risk of trying something new, the importance of culture—and why failure and innovation go hand in hand. Tune into the

Next steps for insurtech, with Ruth Foxe Blader

Oct 3rd, 2019 22m 59s

Ruth Foxe Blader works with early-stage fintech startups at Anthemis, a leading global venture investment firm. In this episode, she looks at the need for insurtechs to scale, gaps in how the industry is using data—and why the future of i

Trends in insurance, with Caribou Honig

Sep 20th, 2019 34m

In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how insurtech is upending the customer experience; how data is enabling new risks, businesses and operating models—and why insurers shou

Anticipating change, with Ruth Foxe Blader

Sep 6th, 2019 20m 32s

Ruth Foxe Blader was a digital change agent at PepsiCo before she joined Allianz Ventures. Now, at Anthemis, she invests in early-stage fintech start-ups. In this episode, she explains how to effectively anticipate and manage change—and why con

The evolution of insurtech, with Caribou Honig

Aug 23rd, 2019 28m 10s

Caribou Honig is the co-founder and chairman of InsureTech Connect. In this episode of the Accenture Insurance Influencers podcast, he looks at the state of the industry, how a harebrained scheme became go-to insurtech conference—and why it’s t

The art of the pivot, with Scott Walchek

Aug 9th, 2019 37m 13s

Scott Walchek has founded and successfully exited four tech start-ups—and now he’s turned his sights to insurtech. In this episode, he shares how and why Trov has made several micro-pivots since its launch in 2012—and what he’s learned about in

Inclusion, innovation and reinvention, with Eric Joost

Jun 28th, 2019 21m 46s

How prepared is the insurance workforce for a digitally-driven future? Are insurers equipped to attract new, more diverse talent? And how does it all plug into a sustainable future for the industry? Eric Joost from Willis Towers Watson explains

Reframing risk & disruption, with Eric Joost

Jun 14th, 2019 29m 48s

Insurers are in the business of assessing, pricing and covering risk—but are they using risk as a lever to improve customer outcomes? Eric Joost from Willis Towers Watson talks about what happens at the intersection of risk, people and business

How technology is changing insurance fraud, with Matthew Smith

May 31st, 2019 15m 31s

Technology makes it easier to streamline the customer experience—but it also opens up insurers to new kinds of fraud. Matthew Smith of The Coalition Against Insurance Fraud on what should be in an insurer’s fraud detection toolkit.

The new faces of insurance fraud, with Matthew Smith

May 20th, 2019 22m 28s

Who commits insurance fraud? Matthew Smith from The Coalition Against Insurance Fraud looks at who commits fraud—and why—and what insurers can do about it.

The ethics of AI in insurance, with Lex Sokolin

May 6th, 2019 12m 37s

AI was supposed to be objective; instead, it’s a reflection of implicit human biases. Lex Sokolin, futurist and fintech entrepreneur, on what AI bias means for insurers—and why there are no easy fixes.

How AI is changing insurance, with Lex Sokolin

May 1st, 2019 13m 20s

From chatbots to claims, artificial intelligence is transforming insurance. Futurist and fintech entrepreneur Lex Sokolin explains how.

Lessons learned from fintech, with Lex Sokolin

Apr 29th, 2019 13m 2s

What can insurance leaders learn from disruption to banking and wealth management? Plenty. Lex Sokolin, futurist and fintech entrepreneur, explains why customer-centricity is the key to insurance innovation.

When technology outpaces regulation, with Ryan Stein

Apr 28th, 2019 9m 8s

Self-driving cars are just one example of technology outpacing regulation. Ryan Stein from Insurance Bureau of Canada explains why insurers need to be more proactive with new technology.

How to insure self-driving cars, with Ryan Stein

Apr 28th, 2019 11m 29s

How equipped is the current auto insurance landscape to handle accidents involving self-driving cars? Not very, says Ryan Stein from Insurance Bureau of Canada.

Self-driving cars and insurance, with Ryan Stein

Apr 26th, 2019 10m 19s

What assumptions are baked into our auto insurance policies, and how do self-driving cars challenge them? Ryan Stein from Insurance Bureau of Canada on the implications of self-driving cars on today’s auto insurance laws.

Trailer

Enabling innovation in insurance, with Eric Joost

Apr 12th, 2019 6m 56s

Customer experience. Innovation. Data. Eric Joost of Willis Towers Watson explains why insurers and insurance brokers need to get these three things right.