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Agents of Change

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Episodes of Agents of Change

What change do you want to make in the world? We often talk about what change looks like in a workplace context. Yet, being an agent of change doesn’t end when you stop working. The question is, what does being an agent of change look like outs
As we approach the end of season 4 of Agents of Change, Kevin Galang pauses for a moment to reflect on a favorite question with experts this season.  “What are you leaving behind in 2020?”  You’ll hear from Noel Goggin, CEO and Culture Leader
How can product innovation help your business navigate uncertainty? In 2020, the move to remote work led to a massive increase in innovations and the adoption of new technologies. The question is, how did these transformations help businesses n
Is a culture of instant gratification a symptom of digital transformation? Or is it the cause? When we talk about digital transformation, we’re often talking about ways to make things faster, more efficient, and effortless. The question is, did
What lessons can we learn from forced business transformations? Business transformation isn’t always voluntary, but that doesn’t mean there aren’t lessons to learn. When massive change is unavoidable, some businesses adopt a survival posture, w
When the pandemic hit, life and work transformed seemingly overnight. From remote work to rapid digital transformations, the rate of innovation and adaptation was astonishing.  After a year filled with immense change, what can we take with us a
As it became clear that 2020 would be unlike anything any of us had experienced, expectations and predictions surfaced around how the year would turn out. But what happened when those predictions didn't come true?    Kevin Galang revisits predi
Most of us spent 2020 reacting to a world outside of our control. And as soon as we adjusted, everything seemed to change. This year, it’s time we shift the focus, breathe and start being proactive. How? By embracing the new normal. As the seas
For established companies, change can mean overhauling years of processes and proven methods. But is change any easier in a younger or smaller company?  In this episode, we’re revisiting our conversation with Eboni Blake, Senior Business System
Who is behind the scenes solving problems and uncovering issues? That’s what Conga’s Agents of Change has set out to discover. In this first episode of season one, host Jason Gabbard, Head of AI Strategy at Conga, talked to Kristen Jensen, Seni
On today’s re-wind episode of Agents of Change, Jason is joined by Mike Rethage, Senior VP at Touchtown, a community engagement platform that improves quality of life through innovation and connectivity. Mike has a unique perspective on the rol
Back when we began Season 2 of Agents of Change, we noticed a common theme emerge. Often, the agents of change we speak with have taken unexpected paths to get to where they are. When it comes to making an impact in your company, there is not o
It’s finally here, the end of Season 3 of Agents of Change. Over the course of this season we’ve discussed some of the biggest factors businesses face as they prepare for whatever happens next. On today’s episode, we’re wrapping up this season
What comes to mind when you hear AI? Thanks to Hollywood movies like Terminator and iRobot, there’s a wealth of menacing imagery associated with the term. While entertaining these aren’t an accurate picture of AI in the real world. As businesse
As digital transformation in business has progressed over the years, many leaders were hesitant to embrace the change. In a post-COVID world, the need for companies to rapidly adopt digital transformation has become even more urgent, still many
What was your perception of working from home pre-COVID? For businesses, the prospect of working from home was often seen as impossible, for old and new companies alike. Logistical concerns like efficiency, productivity, and security stood in t
The heart of any organization is the people who interact with it – employees, customers, partners. In part two of preparing for every possible tomorrow, we are talking about who makes up organizations while remaining customer-centric.  Being re
Every business has processes governing how it operates on a daily basis. They are the path created for your business to follow to move it forward. What happens when those well thought out plans suddenly become obsolete?  On today’s Agents of Ch
In our third season of Agents of Change, we are focusing on one key theme: being ready for every possible tomorrow. This season we aren’t only interviewing one agent of change every episode, we are doing more. Why? Because you asked for it. Sea
In the last episode of Season 2, we want to pause and reflect on the lessons learned from our Agents of Change. One pattern we find interesting is many of the leaders featured have diverse backgrounds in areas seemingly unrelated to their curre
On today’s episode of Agents of Change, Jason is joined by Mike Rethage, Senior VP at Touchtown, a community engagement platform that improves quality of life through innovation and connectivity. Mike has a unique perspective on the role of emp
On today’s episode of Agents of Change, Jason is joined by Karyn Allen, Director of Contracts and Pricing at Amgen, one of the world’s leading independent biotechnology companies.  Karyn is a fascinating agent of change because she was initiall
On today’s episode of Agents of Change, Jason is joined by Karen Davis, VP of Business and Systems Architecture at Senior Dental Care, an on-site dental care provider for nursing homes and their residents.  Karen has a fascinating approach to h
On today’s episode of Agents of Change, Jason visits with Joshua Kail, solution manager and Salesforce technical producer for Molson Coors, as Josh explains his strategy for managing change in the world’s seventh-largest brewing company.  Josh
As we begin Season 2 of Agents of Change, we have noticed a common theme that has emerged. Often, the agents of change we speak with have taken unexpected paths to get to where they are. When it comes to making an impact in your company, there
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