Key Takeaways:Customer feedback is a growth tool – Handling negative reviews with a positive approach strengthens relationships.Cultural fit matters – Many employees leave due to misalignment with company culture rather than job dissatisfaction.Talent is everywhere – Hiring based on traits, not just experience, can unc... more
Curtis Goldsborough is the President of National Insurance Inspection Services, an evolving technology and field service provider for P&C underwriting, based in Fresno, CA. He cut his teeth in insurance as an agency owner with Farm Bureau Insurance of Michigan, where he became acutely aware of the friction and pain poi... more
Judy HughesWith over a decade of experience in the insurance industry, Judy has been a licensed Property and Casualty agent since 2010 and a licensed Life and Health agent since 2011. Currently, she serves as a Personal Lines Account Manager at Anderson and Green Insurance Agency, where she has been for the past five y... more
Regent James M. Benham was appointed to the Texas Southern University (TSU) Board of Regents by Texas Governor Greg Abbott in October of 2020 and was reappointed for a second term in 2023. He is currently the Vice Chairman of the Texas Southern University Board of Regents and is Chairman of the Administration and Finan... more
Insurance vs History is a podcast that examines the intersection of insurance and history. Meredith Brasher is a 20-year veteran of the insurance industry, specializing in General Liability, Umbrella and Excess insurance products, wording development, and education. She also has extensive experience in the development ... more
In this special conference episode, the Awkward Insurance Podcast hits the road to ITC Vegas, where technology meets insurance in surprising ways.Join host Dustyne Bryant as she dives into the industry's pressing challenges around talent recruitment, uncovers inspiring career journeys, and explores the ever-evolving ... more
Key Takeaways:Diverse Sessions: A comprehensive agenda covering compliance, risk management, and cybersecurity awareness.Leadership Vision: Arkansas Insurance Commissioner Alan McClain’s forward-looking view on industry challenges and opportunities.Next-Gen Engagement: UCA student Connor Black shares perspectives on at... more
Level up your industry language by visiting www.riskeducation.org/insurtech to learn about a brand new self-paced course developed with BrokerTech Ventures: Introduction To Insurance for Insurtech Professionals. Douglas Ver Mulm is currently the Chief Executive Officer at Turris, a financial infrastructure platform for... more
Mark Olson is a seasoned communications professional with extensive experience in strategic communications, spanning agency and in-house leadership roles. As the Director of Corporate Communications at Hippo, he specializes in developing corporate narratives, preparing spokespeople, and providing counsel on reputationa... more
Thomas Raabe has been in real estate development and sales for the last 11 years. He was a project manager for Ohio University prior to becoming a licensed salesperson in 2016. He has been helping people buy and sell homes for the last 8 years. He is the broker and co-owner of Westwood Real Estate Co. located in Columb... more
Allison Albrecht is a National Sales Director for Clearspeed - with a focus on the financial services market. Prior to joining Clearspeed, Allison spent over a decade in various roles within the insurance industry - largely on the carrier side. Allison is proud to be from and reside in Columbus, Ohio - home to an eager... more
Alan McClain was appointed as Arkansas’s 24th Insurance Commissioner by former Governor Asa Hutchinson in April 2020, and continues to serve as Commissioner under Governor Sarah Huckabee Sanders. Prior to his appointment, McClain served for five years as Commissioner of Arkansas Rehabilitation Services (ARS)—a sister ... more
We want to hear from you! Share your favorite Season 5 episode in our Facebook Group and join the conversation with fellow listeners. Whether it’s a memorable interview, a hilarious moment, or a valuable insight, let us know what resonated with you the most! Your feedback helps us create even more content you’ll love.J... more
Bridge Insurtech with Insurance Fundamentals! Demo our upcoming Introduction to Insurance for Insurtech Professionals course!Our guests (in order) are:Kristopher Lundberg, CEO of Insurance Tech Insights, discusses the value of independent agents engaging with tech start-ups. Jacob Galecki, Managing Principal of Galecki... more
Get ready for Insurtech Insights, USA 2025, by registering today!Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
Follow Awkward Insurance on Facebook! Colleen O'Hara is an accomplished executive leader whose two decades in the insurance industry have transformed the way businesses achieve growth and engagement. Beginning her journey on the front lines of the retail agency world, Colleen has carved a niche for herself by applying ... more
Finalist Collegiate Teams:Appalachian State University | USADurban University of Technology | South AfricaInstitute of Insurance and Risk Management (IIRM) Hyderabad | India (First Place Finalist)Illinois State University | USA (Second Place Finalist)Milpark Education | South AfricaPeking University | China (Third Plac... more
In this episode (In order):Jerrie Price, H.I.R.E.D Project Coordinator at Arkansas Public School Resource Center, Inc. (Special Guest)Colton Johnson, James Green & Associates (Arkansas) (YIP Board Member)Victor Werley, Pinnacle Advisors (Speaker)Casey Nelson, StakWise Data Automation (Speaker)Matthew Gleason, UA CIC, G... more
Insurtech Insights USA 2024 | Javits Centre, New York | June 5-6Use discount code AWKWARDNYC to get 50% off individual registration at https://www.insurtechinsights.com/america/register/Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a pr... more
Susan Etter: With a journey that began at PPIB in 2010, Susan has ascended to the role of President. Known for her astute creative vision and underwriting detail, she possesses the ability to discern opportunities often overlooked by others in the industry. Collaborating closely with our London carriers, Susans special... more
Mark your calendars! The next Coaching Cohort is on the horizon, running from April 22 to June 10. Eight weeks that could reshape your spirit and skills in insurance sales.Learn more about the coaching program:https://www.scic.com/dynamics-producer-coaching/Focusing exclusively on risk management and insurance profess... more
Based in Little Rock, Arkansas, Brian Thompson is a seasoned insurance professional with over 15 years in the industry across various roles including Reinsurance and agency ownership. Currently serving as the Business Development Manager for North America at Descartes Underwriting, he is instrumental in expanding the c... more
Key Takeaways:Learn to navigate and strengthen your connections with marketing representatives.Discover actionable strategies to boost your or your agency's process efficiency.Mike's insights on the questions and requests that can make a significant impact.Focusing exclusively on risk management and insurance professi... more
Terrie Strain, CIC is an experienced seasoned underwriter. She has 25 plus years’ experience in commercial underwriting. All 25 plus years have been in the Excess and Surplus lines as an underwriter. She is currently an underwriter at Med James, Inc. She is always up for a challenge in underwriting a risk and speci... more
Co-owner and Cofounder of Insurance Soup, the Collective Agency Council, Career Insurance Agents, Tacobot, Agency Elephant, The Insurance Content Project, Soup LIVE. Staunch Agent advocate. Industry and insuretech investor.www.facebook.com/groups/insurancesoupwww.theinsurancesoup.comwww.souplive2024.comFocusing exclus... more