Dr Chris Mason, the founder of Mindshop, explains why most change projects fail. The Mindshop Change Success Diagnostic provides a report on the 10 change success factors under three headings: Change Readiness, Change Capability and Change Beliefs. This shows the overall chance of success and pinpoints the main gaps that need to be addressed to significantly improve change success. It only takes five minutes to respond to the 20 questions on a scale of -5 to +5. www.mindshop.com/change-success. Broadcast on Otago Access Radio www.oar.org.nz