Patrick & Courtney Hennessey
Be Less Typical - Car SalesEpisodes
Episodes of Be Less Typical
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In episode 48 we met Joe Pecherski, a Commercial and Medium Duty Truck Manager for a dealership in Michigan. In the episode, Joe focused in on how the commercial business differs from regular showroom sales, and how to set yourself up for long
Recently, a listener from Australia wrote us requesting an episode on commercial truck sales. Longtime friend and loyal listener Joe Pecherski came to mind as the perfect guest to honor his request. For the last 15 years, Joe has been the Comme
In episode #47, Adam Robinson talked a little bit about hiring new employees that seemed to fit into your company culture. That is, that they seemed to hold the same values that your organization puts in high esteem. He also raised a challengin
According to the NADA, the national average rate of turnover on the sales floor at car dealerships is 72%. Dealers and managers are well aware of this shockingly high statistic. It has endured throughout the years because the costs associated w
It is said that who you are, depends on either nature or nurture. In the case of Kathi Kruse, the answer is likely both. Her grandfather owned a car dealership in downtown Los Angeles, so it could be her nature. But as a child, she chose to pla
In episode #45 with Mike Davenport, the 5 keys to sales success were discussed at length. According to Mike, one of those keys is to learn how to effectively close. Patrick shared that closing begins with getting over the fear of asking for the
Bachman Chevrolet’s “Louisville Chevy Dude,” Mike Davenport sold seven cars his first month in sales. To date, that is his worst month ever. Mike’s steady growth and sales success over the last 17 years is credited to the philosophy of taking c
Patrick and Courtney share about what’s been going on with Be Less Typical in recent months, as well as some insight into future episodes. This episode is different from the usual format, but don’t worry, the show will be back to normal again n
During the conversation with Josh Mitchell in episode #43, he shared about a recent Saturday when his sales team sold 80 cars. A great sales day for certain, and a day that put stress on everyone involved. He shares that one of the biggest reas
Before Josh Mitchell joined Dan Cummins Chevrolet in Paris, Kentucky he was looking to challenge himself in his career. Car sales seemed like “sales on steroids,” so he decided to give it a shot. After just three months Josh was moved from the
This weeks Golden Nugget comes from our conversation with Chris Schellenberger in episode #42. During the conversation with Chris, a considerable amount of time was spent discussing used vehicle presentations and pricing. Another significant pa
Chris Schellenberger was doing a little beach reading on vacation in Southern California, when he dove into “Rich Dad, Poor Dad,” by Robert Kiyosaki. Back home, in Alberta, Canada, Chris was making good money in the oil fields. With the life ch
This weeks Golden Nugget comes from our conversation with Kyle Costa in episode #41. During the conversation with Kyle, he shared a little about his own personal fears he faced when first attempting to use video when responding to customer inqu
If you were looking for a teenage Kyle Costa, the best place to find him would have been in his parents garage, where he spent many hours building race cars. Kyle’s career in the car business began when he was a high school co-op student changi
This weeks Golden Nugget comes from our conversation with Nate D. Allen in episode #40. During the conversation with Nate, Patrick and Courtney were impressed by how well read he was and the amount of effort he’s put into personal growth…and st
Nate D. Allen, a.k.a. “The Singing Salesman” sells cars at Crest Honda in Nashville, TN. Although he’s been at it for only a short time, he’s amassed an impressive following. He’s a Navy veteran, a musician and has overcome personal shortcoming
This weeks Golden Nugget comes from our conversation with Josh Friedman in episode #39. Josh brings up a valuable point about the follow up requirements many dealers put in place to try and stay in contact with sales leads. Oftentimes, in an ef
Josh Friedman, New Car Sales Manager at a Chevrolet dealership near Washington D.C. began his career in advertising and as a radio producer. In the early 1990’s when the Saturn brand launched, Josh was drawn to the “Different Kind of Car Compan
This weeks Golden Nugget comes from our conversation with Aaron Wirtz in episode #38. In his episode, Patrick and Courtney spent a considerable amount of time discussing the importance of team culture and values. Two topics, when established in
If you lived in Wichita, Kansas, you’d recognize the wacky TV and radio spokesman from “Super Car Guys.” His TV ads are creative and funny in a way that makes you want see what he does next. Each of the ads ends with the dealership’s cheeky tag
This week, our Golden Nugget episode features William J. McCormick. He reached out to us with an idea he brought back from his recent experience at the Digital Dealer conference in Las Vegas. William makes the suggestion that in many cases the
Today’s show is a little different than what you might be used to. There’s no featured guest, instead we’re going to share with you the top takeaways from Digital Dealer #21. So, if you’re new to the show, or this is your first time listening,
This weeks Golden Nugget comes from our conversation with Jim De Luca in episode #36. We briefly discussed the “personal branding” movement the automotive industry is experiencing and whether it should be viewed as a risk. There are some that b
Following a successful career in development real estate that fell victim to the economic downturn, Jim De Luca landed at a Ford dealership in Ontario, Canada where he saw great opportunity for sales success. He set a goal to become a sales tra
This weeks Golden Nugget comes from our conversation with Bill Hav in episode #35. Bill shares an awesome method he uses to grow his potential market…and helps to put a smile on the faces of strangers. Check it out – the episode is short and s
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