Your host, Russ Yeager, talks with CEO of Costa Rica Call Center, Richard Blank. Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past twelve years. Mr. Blank holds a bachelor's degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.

To learn more about Richard's work, click here.

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