In this episode of Big Tech, co-hosts David Skok and Taylor Owen discuss how our understanding of the impacts big tech has on society has shifted over the past year. Among these changes is the public’s greater awareness of the need for regulation in this sector.

In their conversation, David and Taylor reflect upon some of the major events that have contributed to this shift. The COVID-19 pandemic highlighted the need for better mechanisms to stop the spread of misinformation. And it has shown that social media platforms are capable of quickly implementing some measures to curb the spread of misinformation. However, the Facebook Oversight Board, which their guest Kate Klonick talked about in season 1, is not yet operational, and won’t be until after the US presidential election; even then, its powers will be limited to appeals rather than content oversight.

In July 2020, the big tech CEOs testified in an antitrust hearing before the US Subcommittee on Antitrust, Commercial and Administrative Law. “That moment,” Taylor Owen says, “represented a real turning point in the governance agenda.” This growing big tech antitrust movement is showing that law makers, now better prepared and understanding the issues more clearly, are catching up to big tech. The public is starting to recognize the harms alongside the benefits of these companies’ unfettered growth. In season 2, Matt Stoller spoke with David and Taylor about monopoly power, and how these modern giants are starting to look like the railroad barons of old.

From diverse perspectives, all the podcast’s guests have made the point that technology is a net good for society but that the positives do not outweigh the negatives — appreciating the many benefits that platforms and technology bring to our lives does not mean we can give them free rein. As Taylor explains, “When we found out the petrochemical industry was also polluting our environment, we didn’t just ban the petrochemical industry and ignore all the different potential positives that came out of it. We just said you can’t pollute any more.” With the technology sector embedded in all aspects of our democracies, economies and societies, it’s clear we can no longer ignore the need for regulation.