"That's one great thing about our industry: people will always give you the time no matter who they are, how high up they are or wherever they are."Considering the enormous risk of purchasing a brokerage, Jonathan Lam didn't realise how many ha
"You're at work for a long time, so if you don't enjoy it, go and find somewhere else."Discussing the varied roles in his working life, Mike Edmonds has always had a strong desire to win, whether swimming, rugby or playing in a pipe band. In th
"I’ve always been motivated and largely happy at work."Having seen the evolution of insurance claims for over 30 years, David Gow is still amazed at the education his role gives him. He cites one learning that he was unaware of: that Easter egg
"It's natural to be nervous in certain circumstances, but you have to be fearless at the same time."When Kerryn moved from a country town in Victoria to Melbourne at the age of 21, she knew she would have to prove herself. Kerryn has seen her c
"We're here to serve, and you serve by leading, but you also lead by serving."Moving from South Africa at the age of 12, Richard always believed that resilience was at the core of his survival. Speaking of life’s challenges, Richard says, "What
"It doesn't matter if you don't understand something. What's important is that you want to understand it!"Adapting constantly to change since the age of 2 has given Oren Jacobi a unique view of what is required to become truly resilient. His ca
"I’ve seen favouritism in businesses before, and it acts like a virus!"Meg Long has firm views on what Diversity should and shouldn’t mean, what Ai is likely to do to the industry and why she loves seeing people build their businesses within th
"Purpose and passion are important in anything you get to do, whether it's your work role or a side interest."Paul's desire for financial independence started early—at the age of 14. He started in insurance at 18 and, in addition to his day job
"So (ESG) is not all about minimizing the risk; it's actually about seeing and seizing some of these opportunities, and that needs leadership that sees beyond the quarter-by-quarter reporting cycles."Having worked in various areas, including ma
"When I started out originally, I said to myself, ‘How awesome would it be to be in every major state I wanted to be in?’."By his own admission, Franz Du Plessis has made quite a few mistakes in the last few years, but that has not stopped him
"How do we get out of our own way so we can be transformational leaders?"Speaking of the insurance industry, Lyle Steffensen says, “We're an industry of mavericks. We're an industry of people who don't fit other places”. She follows that up wit
"I've never been good at being a specialist at anything so I became a generalist at everything."Like many people in this podcast series, mine is a migrant's story infused with the generous support of so many people, particularly from within the
"I look back now, and I think this (insurance) industry has made me a better person. That, to me, is the value of this industry; it gives as much back as you put into it."An accounting background allowed David Cook to work in retail. In his wor
"You've got to put the hard yards in, and there’s no easy path, no shortcut; you have to do the hard work!"Jonathan's first foray into insurance was with the Nottingham City Council In England. He felt he had found his calling in their insuranc
"Insurance was never on my radar. It didn't strike me as a career."Eradicating doubt is imperative in clearing the first hurdle to a successful career, and Kara McInnes discusses how she managed to do that in her life and career. In dealing wit
"I always wanted to be better for myself. It was never that I wanted to be better than somebody else."Migrating from Ireland with a background in banking meant that Shaneika had to take a step back and start from the beginning in the insurance
"I found it (Antarctica) the most incredible place to be (for work). The scenery, the shades and the colours and the vastness of where you change your whole mindset"Complex, interesting, major losses helped pave the way to become the loss adjus
"Your footprint should be bigger than yourself."Influenced by a grandmother and father, both of whom devoted their time to public service, Katrina Shanks has established a huge presence public presence in New Zealand and, as a recent migrant to
The Business Made Personal team wishes to thank all those who have supported the podcast series, including our fabulous guests, our awesome listeners, and those wonderful people who have taken the time to provide us with their suggestions. How
"I learnt pretty quickly when I was young that nothing great comes without hard work."A professional rugby player for 13 years, Tim looks back on that time - a time when he says, “You earn really good money, you don't even have to buy running s
"I think women have a tendency to need to feel confident about what they do before they step into an opportunity."Sitting in law school, going to lectures, and learning about the law, Isabell was uncertain as to what her career would look like.
"I wasn't going to let anyone prevent me from getting to where I wanted to be."Being challenged as a young female by a plethora of difficult personalities, Heather has had to learn the sometimes difficult art of standing up and calling people o
"One of the biggest challenges for me was being made redundant because the world economy had collapsed."Finding herself as a solo parent in London with two small children caused Deborah to reevaluate life. Most would have moved back home to New
"I was never going to let the wheelchair define my life!"With a strong belief that being number 1 amongst a cohort of inconsistent performers is not something to aspire to, Tim’s number one priority and belief is that if we change the speed at
"It changes your DNA when you have to build and grow your business with no safety net."Working as a box girl at Lloyds, taught Anita that being young and female was something to be proud of and embrace wholeheartedly. It was also instrumental i