"On this episode, I give you three simple ways to level up your client experience. It doesn't need to be rocket science and it doesn't need to add more time to your workflow, but these three simple tactics make an impressionable difference -- trust me! Fireballs, let me tell you this, the little things matter to your clients. Adding a personal touch to a hand written card or delivering images a few days earlier than the client anticipated means more than you know.

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