Carl Brault worked for almost twenty years at the Canada Border Services Agency. His roles included Border Services Officer, Intelligence Analyst and Inland Enforcement Officer. He currently provides consultation services to authorized immigration representatives and can be reached at [email protected]:00Working as a summer student as a Border Services Officer. 6:30September 11, 2011 9:50What kind of training does a CBSA officer receive before they start working at the border? 18:10Working as a CBSA Intelligence Analyst 21:30Working as an Inland Enforcement Officer 25:00Is CBSA understaffed or overstaffed? 28:30Level of autonomy officers have in deferral requests. 38:30What should lawyers or individuals do when making deferral of removal requests? 42:30The ability of CBSA to make positive decisions by not acting. 48:30What is the difference in culture across different offices? 51:15What are examples of where counsel harms their clients cause at CBSA? 54:00Do CBSA officers care about how lawyers are dressed? 56:30Has the attitude towards removals at CBSA regarding removals gotten more rigid? 1:05:00Do CBSA officers want more discretion when it comes to removals

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