Hello everyone! Welcome to the Broken Salespeople YouTube channel. In this video, I'm happy to present how to stop losing your best sales people. By watching this video, you'll learn some effective sales retention tips.

Customer retention refers to a range of tactics and activities performed to enhance the loyalty of customers, increase the number of recurring purchases, and boost the lifetime value of existing customers.

Customer retention measures not only how successful a company is at acquiring new customers but also how successful they are at satisfying existing customers. It also increases ROI, boosts loyalty, and brings in new customers.

Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. Its core strategy relies on the strengths of your salespeople in collaborating with clients to drive the desired result. As a sales manager, it’s your responsibility to ensure that your team is set up for real success. This will look different for each salesperson.

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