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Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Released Friday, 9th September 2022
Good episode? Give it some love!
Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?

Friday, 9th September 2022
Good episode? Give it some love!
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Krista was CCO at Okta for 6 years, and held a similar role at Salesforce before that. But this is a relatively new role at large software companies. What does it mean exactly? And what makes for a good CCO? 


Conversation highlights:

  • [01:20] What is the Chief Customer Officer
  • [02:22] The glue between an organization and its customers
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BUILD with Blake Bartlett

1
It takes 3 ingredients to build a software startup in today’s wild market: people, product and growth. Easier said than done. BUILD is here to help by featuring conversations between venture capitalist Blake Bartlett and the smartest folks in software. OpenView is a VC firm that invests in amazing companies like Datadog, Expensify and Calendly. Visit ov.vc for more details.

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