Web 2.0 defines how information sharing, collaboration and rich content can make the web an even more powerful tool for organisations to use internally and with their customers. Find out why Web 2.0 is important to Cisco.

MIAP: enabling benefits in education

Dec 2nd, 2008 28m 49s

Managing Information Across Partners (MIAP) is a key initiative within the sector that has developed a set of shared infrastructural services that enable the sharing of data across education.

UKPASS - your postgraduate applications online

Dec 2nd, 2008 26m 58s

An overview of the UK Postgraduate Application and Statistical Service (UKPASS) launched by UCAS in 2007. UKPASS offers tailored online applications and the opportunity for market intelligence and statistical information.

Myers Briggs: step aerobics with personality!

Dec 2nd, 2008 49m 7s

CIS is a good profession to be in - connectivity is here to stay! But, CIS departments work with an (un)dazzling array of stakeholders and address huge complexity. Doug Haynes explains the value of the Myers Briggs Type Indicator.

The shape of things to come: scenario planning in education

Dec 2nd, 2008 23m 5s

The JISC Advisory Services and Innovation Team have been collaborating on a range of scenario planning tools and activities. This useful tool will aid strategic thinking and planning - this session brings the theory to life!

Outsourcing models

Dec 2nd, 2008 26m 8s

Outsourcing, insourcing, offshoring, crowdsourcing, nearshoring, software as service, shared service, homeshoring. You know it makes sense, but what's it all about?

What gets VCs out of bed: the sector view of Shared Services for corporate systems

Dec 2nd, 2008 25m 57s

Duke & Jordan Ltd have carried out a study for the JISC this year into using shared services to deliver corporate information systems in FE and HE across the UK. The interest in shared services stems from Whitehall's Gershon Report.

Shared Services - the HEFCE view

Dec 2nd, 2008 24m 51s

A key element of Government efficiency review is the development of shared services to improve the quality and cost effectiveness of public services. While this is not mandatory in higher education, there are opportunities there.

HEFCE - Update on the Research Excellence Framework

Dec 2nd, 2008 53m 58s

This presentation will provide a general update on the development of the Research Excellence Framework (REF), and focus on the REF pilot exercise which is developing and testing methods for producing bibliometric indicators of research quality

NARCIS - Gateway to scientific information from the Netherlands

Dec 2nd, 2008 18m 10s

Worldwide access to Dutch scientific information is ensured by NARCIS, a portal run by the Research Information department of the Royal Netherlands Academy of Arts and Sciences.

Benefits of a Quality Assurance Manager

Dec 2nd, 2008 7m 35s

For the last year IT at Royal Holloway has undergone a significant change in structure. One of the key initiatives of this transformation has been the introduction of a formal project management framework and a new role of Quality Assurance Man

Oracle CRM at clearing

Dec 2nd, 2008 13m 14s

Oracle technology has supported the set up of a contact centre environment for Clearing at Liverpool John Moores University. Technology has been utilised to improve data quality, customer service and achieve recruitment targets. Find out how...

Changing places - higher education futures in uncertain times.

Dec 1st, 2008 1h 8m

A Government review of higher education is scheduled to start next summer. What are the known knowns, and how might we respond to them? How do we plan for the unknowns?

Integrated Research Information System (IRIS)

Dec 1st, 2008 11m 10s

Research activity accounts for a significant percentage of university business. The University of Liverpool has developed IRIS to enable research activity to be administered and reported on all levels.

What do users really want? An MMS perspective.

Dec 1st, 2008 9m 57s

No amount of investment in centralised information systems ever seems to result in an academic user base that will simply use those systems as intended. MMS is a significant move towards bridging this gap between central and local data manageme