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Episode Two: Feedback without freaking people out!

Episode Two: Feedback without freaking people out!

Released Monday, 15th June 2020
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Episode Two: Feedback without freaking people out!

Episode Two: Feedback without freaking people out!

Episode Two: Feedback without freaking people out!

Episode Two: Feedback without freaking people out!

Monday, 15th June 2020
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Welcome to the second in a series of Podcasts developed around the content of our recently published book, Coaching Winning Sales Teams. 

Coaching Winning Sales Teams is based on two years research into elite coaching in the world of business and sports. It explores the coaching mindset, behaviours and skills required to develop high performing sales teams. We set out the nine key behaviours of a great coach and provides a range of practical sales coaching models, tools and techniques which can be easily integrated into a sales leaders every-day pressurised role.

In this episode we will be looking at one of the nine behaviours:

Feedback, without freaking people out!

The three authors; myself Tim Chapman, Lynn Pickford and Tony Smith are joined by two of the elite coaches we interviewed for the book.

Claire Darley

Claire leads the Go to Market and Sales organisation for Adobe’s Digital Media products and services division, selling to customers of all sizes across 125 markets in Europe, Middle East and Africa. Claire’s career has traversed Sales, Marketing & Commercial leadership roles in IT and Telecommunications for 25 years.

Ken Evraire

Ken is a Corporate Leadership and Culture Consultant and a Leadership and Coaching Instructor at Algonquin College in Ottawa, Canada. He is a dedicated community builder, a former professional football player and aspiring author.

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From The Podcast

Coaching Winning Sales Teams

A series of Podcasts developed around the content of our recently published book, Coaching Winning Sales Teams. In this series the authors (Tim Chapman, Lynn Pickford and Tony Smith) will be exploring the coaching mindset, behaviours and skills required to develop high performing sales teams. We will be joined on this journey by some special guests from the world of business and sport.Great sales coaching positively impacts individual, team and organisational sales performance. However, in today’s results-driven and time-poor business world, the embedding of sales coaching into everyday practice is often overlooked. This guide utilises the authors’ own experiences of helping companies and individuals turn average, static and infrequent sales coaching regimes into successful business strategies for winning sales teams. Looking at the reality of sales coaching today, the book explores the how, what and why of sales coaching. Through extensive research into elite coaches in the world of business and sports the authors analyse the mindset, skills and behaviours required to be a top sales coach. They also consider, how to be coached. How the sales person can overcome any natural shyness, fear of performance critique and seek out specific, timely and actionable coaching feedback.Using the latest thinking in neuroleadership and psychology, the book outlines the nine key behaviours of a great coach and provides a range of practical sales coaching models, tools and techniques which can be easily integrated into a sales leaders every-day pressurised role.Coaching Winning Sales Teams is an essential read for sales leaders and professionals, alongside researchers and practitioners working in HR, Learning and Development and Sales Effectiveness. Tim Chapman is the Managing Partner of Sales EQ, an international sales coaching and consultancy business, and a Lecturer in Sales Management at the University of York. He has over 30 years’ experience of complex international B2b selling, sales leadership and sales effectiveness. His previous co-authored book, The Salespersons Secret Code, is based on 3 years research into the beliefs and behaviours of high performing sales people. Lynn Pickford is a highly qualified Leadership and Sales Coach with a strong commercial background and over 25 years of experience working at board level. Winner of multiple awards, including Vodafone’s prestigious Premier Club award for coaching and leadership development in 2011, she holds a first-class Professional Diploma in Management Skills, delivered by Leeds University and Accenture.Tony Smith is one of Rugby Super League’s longest serving and most successful coaches. He led Leeds Rhinos to two league titles and a world club championship. Named RLIF Coach of the Year in 2007 for a successful season as GB Coach, he then went on to take England to the semi-finals in the 2008 Rugby League Cup. As head coach of Warrington Wolves, he led them to two Challenge Cups and three Grand Finals. Following a spell as an elite coaching mentor for the Football Premier League and League Manager’s Association Tony is now head coach at Hull Kingston Rovers RFC.

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