Summary On this special episode of COMMERCE NOW, Steve Kremer, Director of Sales in the Payments division at Diebold Nixdorf, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, sat down wit

Traditional Banks Are Getting a Digital Makeover

Sep 24th, 2021 18m 36s

Summary On this episode of COMMERCE NOW Jens Audenaert, SVP/GM of Payments at Diebold Nixdorf, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group sat down with PaymentsJournal to discuss the current trends in the banking indus

Know Your Shopper Types for Customer Journeys

Sep 10th, 2021 17m 4s

Summary: In this episode of COMMERCE NOW, Anja Popp and Bill Inzeo help you get to know your shopper types and offer the right customer journey. Related Content: https://www.dieboldnixdorf.com/-/media/diebold/files/retail/insights/mindshare-

Retail Self-Service Kiosks: Innovation Continues

Aug 23rd, 2021 24m 3s

Summary: In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and ho

DN Partners with America First Credit Union

Jun 29th, 2021 10m 10s

Summary: In this special episode of COMMERCE NOW, we dive into the 25 year partnership Diebold Nixdorf has with America First Credit Union. Manish Choudhary the Sr. Vice President, Software for DN talks about how important connected commerce re

Retail Mobile Technology: The Great Untapped Opportunity

May 27th, 2021 14m 27s

Summary: In this Special Podcast Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform

Retailers Need Modular and Flexible Self-Service Options

Apr 24th, 2021 19m 26s

Summary: In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners. Related Content: Modularity Whitepaper Rel

The API Evolution

Apr 6th, 2021 54m 20s

Summary: In this special episode of COMMERCE NOW we team up with APIs Unplugged podcast to discuss using APIs to succeed as an incumbent in a disrupted fintech space. Related Content: The API Evolution: We’ve Reached Critical Mass APIs UnPlug

Modernize Your C-Store Retail Network

Mar 15th, 2021 30m 38s

Summary: In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes. Related Content: What are your Shoppe

Kiosks and the Self-Service Consumer Journey

Mar 5th, 2021 14m 18s

Summary: In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss Self-Service Kiosks and how they are quickly becoming ubiquitous with museums and airports using them for years and McDonald’s successful push in the QSRs

Always-On, Always Available Retail Self-Service

Feb 4th, 2021 19m 44s

Summary: Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world. Related Lin

Get Closer to your Banking Customers not Further Away

Jan 15th, 2021 25m 45s

Summary: We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far

What Can Financial Institutions Learn from Retailers

Dec 4th, 2020 38m 50s

Summary: On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking. Resou

Open Retailing - Essential for a Successful Self-Service Strategy

Oct 23rd, 2020 19m 33s

Summary: In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their

Pulse Check on Impacts to FI's During the Pandemic

Aug 12th, 2020 29m 46s

Summary: In the midst of the COVID-19 pandemic, we've experienced a major shift in the industry dynamics that will fundamentally alter the economics of the financial industry and require changes in how banks and credit unions interact with thei

Stacking Benjamins - Fintech Friday

Jun 15th, 2020 17m 4s

Summary: On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discu

How Consumer Behavior is Changing

May 15th, 2020 20m 16s

Summary: On this episode of COMMERCE NOW we will discuss how DN can help FI’s adapt and provide new – or maybe not so new technologies to help with how consumer behavior is changing. Supporting Content: Registration Link for COVID-19 upcomin

Financial Institutions are Finding New Ways to Serve Their Customers

Apr 16th, 2020 9m 46s

Summary: In today's podcast, our Head of Advisory Services and Consulting, Simon Powley, will touch on what FIs are doing to protect their employees, while continuing to serve their customers during COVID-19 Crisis. Replay On-Demand - April 29

SMBs are the Backbone to the Global Economy

Mar 15th, 2020 15m 27s

Summary: In this podcast, we sit down with Scott Murison, Co-Owner of Wild Rock Outfitters, located in Ontario, Canada and we discuss how FI’s should consider the importance of enabling small and medium businesses to focus on their own custome

The Year of Retail Self-Service

Feb 25th, 2020 17m 19s

Summary: Today's podcast is an oldie but goodie. A podcast we first released in May 2019 was so popular we decided to share it again! In this episode, we take you on a journey of how self-service has woven its way into so many of our daily act

Driving Future Growth in Dubai

Jan 27th, 2020 24m 26s

Summary: Devon Watson, Chief Marketing Officer for Diebold Nixdorf recently traveled to Dubai UAE and sat down with the Dubai Future Foundation - a government initiative driving accelerator programs - as well as a special block chain consultant

Evolving The Operational Model - Software as a Service

Jan 7th, 2020 8m 33s

Summary: On this podcast we discuss how to transform from traditional sourcing to an “as a service” economy. Today’s consumers expect “anytime, anywhere” access to the self-service channel, leaving financial institutions with the challenge of

Location and Data Boost Self-Checkout Conversions

Nov 26th, 2019 23m 59s

Summary: In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the numb

How Do Your Solutions Align With Financial Industry Trends?

Nov 19th, 2019 33m 58s

Summary: In this podcast we will share an interactive panel session we recorded live from Intersect 2019, our marquee partners shared how their solutions and strategies align with financial industry trends and Diebold Nixdorf’s roadmap, such as

Technology Has Come A Long Way, But What does the Future Hold?

Nov 11th, 2019 28m 25s

Summary: Guest Ben Hammersley speaks on his take on how you need to be present today, so you can be future ready for tomorrow. Resources: Hammersley Futures Website Ben Hammersley LinkedIn Profile Diebold Nixdorf Website Transcription: Amy Lom