All too often we like to throw around the phrase, 'walk a mile in their shoes' but do we ever stop to realize what a powerful and challenging statement it is. We think it, much like 'empathy' and 'leadership' has been used so much it has lost its effect. Daniel Pink said it perfectly (as we've been telling you!), 'Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes.' That cannot be overstated enough. We have to assume the other person's very essence if we want to truly empathize with them. Take time today to truly understand what the other person has gone through and is going through if you truly want to help. That's what makes this ol' world go round, you know?