Episode from the podcastCrafting Solutions to Conflict

Chuck Howard, International Ombudsman Association’s Executive Director

Released Thursday, 8th October 2020
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An ombuds helps individuals and groups to resolve conflicts and concerns.
Chuck explains how the term ombudsman comes originally from the Swedish and means “representative”. Today you may hear ombuds, ombudsman, or ombudsperson. 
According to the International Ombudsman Association: “Ombudsmen work in all types of organizations, including government agencies, colleges and universities, corporations, hospitals and other medical facilities, and news organizations. There are different types of ombudsmen with different roles, functional responsibilities, and standards of practice including organizational ombudsman, classical ombudsman, and advocate ombudsman.” 
The organizational ombuds may be the most frequently encountered. As Chuck notes, the organizational ombuds benefits individuals and organizations – with the principle of confidentiality serving an essential function.
You can learn more at the IOA website: https://www.ombudsassociation.org/ and reach Chuck at choward@ombudsassociation.org.
Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.
Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

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27m 23s
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