Episode from the podcastCreative Shop Talk with Wendy Batten

Information Overload - How to Handle all the Retail Customer Communication & Orders

Released Tuesday, 12th May 2020
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It’s overwhelming enough right now as we adjust our retail businesses to online orders, curbside pickup and appointments, and deliveries. On top of this, us scrappy retailers are getting orders from FB lives and comments, Instagram direct messages, phone calls, websites and emails.
How do we keep track of it all without dropping orders through the cracks?
How do we keep our sanity and not burn out?
How do we get our team on the same page?
The struggle is real and you’re not alone if you’re feeling swamped by all of the channels and platforms that clients can interact with you. This episode will help you come up with a system (and some must-needed boundaries) when it comes to collecting orders and communicating with your clients.
Enjoy!

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Rockstar Creative Shop Owners Community: https://www.facebook.com/groups/rockstarcrea…
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Here’s what to do next, subscribe to Creative Shop Talk and then head over to our private Facebook community to meet other creative retailers.  
I could really use your help getting my new podcast going and helping retailers find the show. Would you please leave me a review?  Just visit ‎Creative Shop Talk with Wendy Batten on Ap…, select “Ratings and Reviews” and “Write a Review”. I may pick your review to highlight on an upcoming episode. Make sure you leave your business name, Instagram handle and location so I can give your shop a shoutout. 
Need more retailer specific advice & encouragement? Hop on my email list and I’ll keep it coming:


XO Wendy

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Episode Details

Length
13m 7s
Explicit
No
Episode
13
Episode Type
Full

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