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135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

Released Monday, 28th November 2022
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135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season

Monday, 28th November 2022
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Show Notes 

 

Let’s have a quick coffee break together. 

 

It’s Game on!
‘Tis the season to be all about the customer. They need your service, they want and need your products, and they need your expertise. 

 

At this stage of the game, it’s not about attracting new customers and putting marketing strategies in place. It’s all about nurturing the people you already know, love and trust. Remind them that you exist and that you can help them. Focus on your nurture marketing.


Here are two things you can do that will help you and your customers this holiday season:

 

Humanize Your Business via Social Media - Stop. Showing. Products. Instead, focus on videos showing your shop, your wonderful staff, and your holiday favorites.
Be genuine. Be real. Don’t focus on perfection.

 

Contact Your Email List - Whether you have 20, 2,000, or 20,000 people on your email list, send them updates and info throughout the holiday season that are intentional, nurturing and helpful.

 

To make your holiday email sending a bit easier, I’ve created six done-for-you email templates that you can copy, paste and schedule now. Grab them here while they are available. 

 

Let’s help our customers through the homestretch! 



Full show notes here https://wendybatten.com/135/

 

 



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From The Podcast

Creative Shop Talk with Wendy Batten

How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas.Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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