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Information Overload - How to Handle all the Retail Customer Communication & Orders

Information Overload - How to Handle all the Retail Customer Communication & Orders

Released Tuesday, 12th May 2020
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Information Overload - How to Handle all the Retail Customer Communication & Orders

Information Overload - How to Handle all the Retail Customer Communication & Orders

Information Overload - How to Handle all the Retail Customer Communication & Orders

Information Overload - How to Handle all the Retail Customer Communication & Orders

Tuesday, 12th May 2020
Good episode? Give it some love!
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It’s overwhelming enough right now as we adjust our retail businesses to online orders, curbside pickup and appointments, and deliveries. On top of this, us scrappy retailers are getting orders from FB lives and comments, Instagram direct messages, phone calls, websites and emails.

How do we keep track of it all without dropping orders through the cracks?

How do we keep our sanity and not burn out?

How do we get our team on the same page?

The struggle is real and you’re not alone if you’re feeling swamped by all of the channels and platforms that clients can interact with you. This episode will help you come up with a system (and some must-needed boundaries) when it comes to collecting orders and communicating with your clients.

Enjoy!

 

Let’s Continue the Conversation

Rockstar Creative Shop Owners Community: https://www.facebook.com/groups/rockstarcreatives/

Let’s Connect: 

Subscribe to Creative Shop Talk

Here’s what to do next, subscribe to Creative Shop Talk and then head over to our private Facebook community to meet other creative retailers.  

I could really use your help getting my new podcast going and helping retailers find the show. Would you please leave me a review?  Just visit ‎Creative Shop Talk with Wendy Batten on Apple Podcasts, select “Ratings and Reviews” and “Write a Review”. I may pick your review to highlight on an upcoming episode. Make sure you leave your business name, Instagram handle and location so I can give your shop a shoutout. 

Need more retailer specific advice & encouragement? Hop on my email list and I’ll keep it coming:

XO Wendy

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From The Podcast

Creative Shop Talk with Wendy Batten

How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas.Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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