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CUNA News Podcast

A weekly Business and Business News podcast
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Episodes of CUNA News Podcast

A new year doesn’t just mean new calendars in the branch lobbies. It’s also a chance for credit union leadership to discover new opportunities and find ways to improve. “It’s easy to focus on the changing of a year,” says David Murphy, presiden
Given the wide-ranging events of 2021, including the Jan. 6 attack on the U.S. Capitol, the inauguration of a new president, and a new party assuming control of both chambers of Congress—Ryan Donovan knew it would be “a new world” for advocacy
A PSCU survey of more than 1,750 consumers revealed a growing demand for personalized payments, contactless cards, mobile wallets, and digital payments. In this episode of the CUNA News podcast, sponsored by PSCU, Tom Pierce, PSCU’s senior vice
The COVID-19 pandemic has not only restructured our lifestyles, it has reshaped our economy, including credit union financial results. In 2022, credit unions will continue to adjust to an economic climate that is driven by the social and financ
Request for pay (RFP) plays a fundamental role in real-time payments modernization and has the potential to revolutionize bill payment as we know it. RFP is a critical part of the real-time payment system where money can move from an account at
The most wonderful time of the year is also a favorite season for financial criminals. The holidays come with increased opportunities for card and digital payments fraud, as well as wire fraud, charity scams, elder abuse, and other crimes. This
At the height of the COVID-19 pandemic, more than four million homeowners—credit union members among them—needed mortgage assistance. While many have recovered, there is still a need to support homeowners as they come out of forbearance. Helpin
Becoming a leader, working with people from different backgrounds, and growing up are among the top lessons veterans have taken away from their military service. During the month of November, CUNA News is sharing stories of people in the credit
Of all the tests credit unions have faced during the COVID-19 pandemic, the continued threat of phishing has proven to be an insidious and evolving challenge. Fraudsters have leveraged the pandemic environment in many ways in order to target cr
Culture will shape the future of financial services for credit unions. That’s according to leaders from Curinos, a leading provider of data, technologies, and insights in the financial industry. This episode of the CUNA News Podcast features fo
Credit Union Rock Stars elevate their credit unions’ voices in many ways. For Tansley Stearns and Kara Yaquinta, the podcast format offered a new and effective channel to reach audiences with messages of community leadership and financial well-
The credit union industry has seen extraordinary evolution in the last 18 months. In addition to shifts in technology and member service practices, the branch environment has also undergone significant changes. Credit unions must consider new p
Credit Union Rock Stars are typically known for their selflessness and dedication to others. Sheri Szemplinski and Arnessa Belin are no exceptions.  Sheri Szemplinski, operations administrator for the business operations team in commercial bank
Jeff Moss divulges the secret to member and loan acquisition in three words: Make it easy. “You have to make those experiences incredibly simple and be readily available to help people through those processes,” says Moss, area vice president, f
If there’s no education like adversity, Steve Schmitz and Eric Bruen should receive advanced degrees. Schmitz, president/CEO of $1 billion asset First Community Credit Union in Jamestown, N.D., and Bruen, president/CEO at $60 million asset Dese
When credit unions think about ways to drive growth, marketing may not be the first thing that comes to mind. But marketing shows enormous potential in this area. If marketing integrates well with the rest of the credit union, it ensures that g
Financial institutions, businesses, and government agencies use the Federal Reserve’s Fedwire system to transfer vast sums of money. Currently, the Federal Reserve is modernizing its systems by embracing a new standard for message formats and e
Credit unions across the country work to build better communities. Sharing stories of support is a critical component of Advancing Communities, an initiative launched by America’s Credit Unions. It’s also important to share these stories with l
Financial well-being is at the heart of the credit union philosophy. PSCU, a CUNA associate business member at the premier level, recently completed a study that assessed the financial health of credit union members and employees against a nati
When news hits that a credit union has purchased the assets of a community bank, it’s often a win-win situation for the credit union, community bank, and community involved. “Bank owners have a lot of reasons for selling to a credit union,” say
With deadlines approaching and preparation to be done, CECL compliance needs to be top-of-mind for credit unions. However, credit unions might be concerned about the cost and complexity involved or have questions about how to get started. This
This episode continues to explore the findings of CUNA's "Women in Credit Union Leadership" issue brief through discussions with three female CEOs in the credit union movement:Karen Madry, CEO of $80 million asset Afena Federal Credit Union in
Ask for a definition of a fintech and you’ll get many different answers. Some believe they’re startup companies while others will say well-established companies with a focus on innovation fit the description. “In the truest sense of the term, i
Earlier this year, CUNA released an industry report that found 51% of U.S. credit union CEOs—and 33% of board members—are women.  The “Women in Credit Union Leadership” issue brief examines the extent to which women are represented in leadershi
According to a study by Oxford Economics, Generation Z, or the generation of Americans born after about 1996, is projected to grow to a population of 51 million by 2030. Gen Z already has collective spending power of $143 billion, making this g
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