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Customer Confidential: Untold Stories of Earned Growth

Bain & Company

Customer Confidential: Untold Stories of Earned Growth

A Business and Management podcast

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Customer Confidential: Untold Stories of Earned Growth

Bain & Company
Customer Confidential: Untold Stories of Earned Growth

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Customer Confidential: Untold Stories of Earned Growth

Bain & Company

Customer Confidential: Untold Stories of Earned Growth

A Business and Management podcast

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What is Customer Confidential: Untold Stories of Earned Growth about?

Here is the podcast description for Customer Confidential: Untold Stories of Earned Growth:

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. Exploring organizational structures, operating models, goals, and metrics, Rob and his guests from companies such as Vanguard, American Express, and more bring to light practical marketing, product, customer experience, and technology strategies for earning customer-focused growth. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive—all in one place. Earned growth starts here.

How many episodes of Customer Confidential: Untold Stories of Earned Growth exist?

As of Dec 6th, 2024, Customer Confidential: Untold Stories of Earned Growth has published 230 episodes.

When was the latest episode of Customer Confidential: Untold Stories of Earned Growth?

The latest episode of Customer Confidential: Untold Stories of Earned Growth was published on Oct 31st, 2024

When did Customer Confidential: Untold Stories of Earned Growth launch?

Customer Confidential: Untold Stories of Earned Growth launched its first episode on Jun 12th, 2014.

Is Customer Confidential: Untold Stories of Earned Growth explicit?

The content of Customer Confidential: Untold Stories of Earned Growth is not explicit.

Who is the author of Customer Confidential: Untold Stories of Earned Growth?

Customer Confidential: Untold Stories of Earned Growth is created by Bain & Company.

Which podcast categories does Customer Confidential: Untold Stories of Earned Growth belong to?

Customer Confidential: Untold Stories of Earned Growth belongs to the following podcast categories:

Business
Management

Which podcast hosting provider does Customer Confidential: Untold Stories of Earned Growth use?

Customer Confidential: Untold Stories of Earned Growth is hosted on Libsyn.

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