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Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Released Thursday, 12th March 2020
Good episode? Give it some love!
Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Ep. 108 | Customer-Centric Culture Transformation with Dr. Rachel Headley

Thursday, 12th March 2020
Good episode? Give it some love!
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This week Dr. Rachel MK Headley, CEO of Rose Group International joins Allison Hartsoe in the Accelerator. Rachel is a leader in the cultural change and innovation, especially when it comes to figure out what makes change stick. Her process sorts out four personality types for change. See if you can identify your type and that of your co-workers and learn how they move through cultural transformation.

"If you think change is just going to suck for three years then you need to update your transformation model." - Dr. Rachel Headley

Please help us spread the word about building your business’ customer equity through effective customer analytics. Rate and review the podcast on Apple Podcast, Stitcher, Google Play, Alexa’s TuneIn, iHeartRadio or Spotify. And do tell us what you think by writing Allison at [email protected] or ambitiondata.com. Thanks for listening! Tell a friend!


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