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Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Released Monday, 28th November 2022
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Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

Monday, 28th November 2022
Good episode? Give it some love!
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The CX Goalkeeper had the great opportunity to interview Anand Janefalkar

LinkedIn Headline: Founder & CEO at UJET

Highlights:

00:00 Game Start

00:53 Anand's intro

02:23 Anand's values

04:55 UJET.cx

11:07 human interaction has evolved. So Should your contact centre

12:44 Proactive Services

16:11 The role of Cloud

23:35 The Future of CX

25:58 Anand's book suggestion

27:17 Anand's contact details

27:29 Anand's Golden Nugget

and much more on https://www.cxgoalkeeper.com/ujet

#cxgoalkeeper #customerexperience #podcast #leadership

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From The Podcast

CX GOALKEEPER - Customer Experience Goals

Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose

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