Meet Jennifer Belissent, customer-facing, data-driven strategy professional with vertical industry and technology domain knowledge, currently Principal Data Strategist at Snowflake. As our guest in this episode of the Data Driven CX podcast series, she will put a spotlight on what data means within Telco companies and beyond. She will share some fascinating examples of how Telcos have contributed to consumer or citizen experiences by sharing data with other organizations. From a business perspective she will highlight how data can be leveraged internally or monetized as ‘data products’, ultimately contributing to better customer experience.
In this episode, you will hear:
Some resources to learn more:
Infographic: 5 Ways Data Supercharges Telecoms Transformation
E-book: Redefining modern master data management in the cloud for Telecommunications
Customer story: Leading Telco focuses on customers and becoming one of Australia’s most-loved service brands
Informatica Telco Solutions
Informatica and Snowflake
Connect with Jennifer on Linkedin
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