This episode we talk about something a little different. Programming is a technical art. But, building usable software tends to be much more social in nature. I got a chance to corner James O'Brien to discuss Cynefin, a model for understanding and acting upon complexity as well as anti-patterns in communication.

Join us as we dive into understanding a model of meta analytical thinking about complexity as well as communication anti-patterns.

James' book, "Communicating the UX Vision: 13 Anti-Patterns That Block Good Ideas."

Liz Keogh with more information about Cynefin.