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Some terms in the public discourse, despite filled with meaning and relevant concepts, somehow happen to not really take hold. The green transition, a necessity of our times to address, still it’s something that – here and there – could truly b
Service design remains in focus at the e-Governance Conference – this year hosting a keynote by the former Director of Design for the UK Government, Lou Downe. The founder also of the School of Good Services, a design and consulting practice th
The European Union's AI Act is an initiative aimed at regulating the field of artificial intelligence. On Wednesday, March 13, the Parliament approved the regulation. It seeks to establish a legal framework for the use of AI, but also to positi
Ukraine's journey towards digital transformation has been marked by significant achievements, notably through the development and implementation of Trembita, the nation’s data exchange layer, and the Diia app. These tools have revolutionised th
We find ourselves often saying that it is people, rather than technological tools, that make the digital transformation successful and effective. That holds true for what concerns listening to the needs of users, taking invaluable feedback, and
The e-Governance Conference reaches its tenth edition. In 2024, we mark a decade of digital dialogues – ten years through which topics and participants have become increasingly diverse, and the Conference established itself as a key appointment
Cybersecurity has been, undoubtedly, a dominant theme in last year’s digital governance discourse. The attention, and relevance, that cybersecurity increasingly enjoyed in the past years should be taken as a sign. As our life becomes increasing
Digital skills, collaborative efforts between the public and private sectors and governments are important in leading businesses into the digital era. We start the year with a strong vision and a focus on Europe, in light of the recently publis
And here we are, at the end-of-year appointment with Hannes Astok, Executive Director and Chairman of e-Governance Academy (eGA) to take a look back at what 2023 meant for governments worldwide. But also, we reflect on what the year meant for e
“Digital skills feel like a superpower. Because if you can use computers and the internet, the world opens in front of you,” says Kristi Kivilo, Senior Expert in the Governance and Engagement unit of e-Governance Academy. And digital skills, in
The saying goes, that the weakest link in the chain of cybersecurity is people. But what about a change of perspective? People, instead, could be considered the first line in a cyber battlefield. An approach that signalled a change of mindset i
Digital transformation of government in Central Asia, in this podcast episode, has the face of Kyrgyzstan. Almost a decade since the inception of the country’s first plans, public services are now available online for citizens, and data exchang
Whether in population management, or more specific business processes and use cases, we can’t stress enough the significance of digital data quality. Because tidy registries equate to informed decision-making, and the possibility to build power
How long are two decades, when it comes to digital government? Well, very long – and with a lot of things happening. At least that is what it feels like, as the rapid pace of technological development presents governments with new opportunities
The past decade has seen digitalization efforts in Latin America and the Caribbean area ramp up rapidly. Development has been fast, but not homogenous. Differing approaches across countries have created a map of digitalization, so to say, that
Crucial distinctions exist between cybersecurity and cyber defence – even more so, at times when war and conflicts seem ever-present in news headlines from all around the globe. It is only fair, then, that governments look into enhancing their
Times of digital love, those we live in – as Daft Punk stated too. Practically, the entire supply chain of romance has somehow been impacted by societal digital transformation. Instant messaging, dating apps. So why not take online as well all
October is cybersecurity month. Not that in the rest of the year we are not supposed to place the same attention to safeguarding our digital spaces – that needs to be constant, ever-present. But moments like this do help us highlight, and stres
Civil society organizations (CSOs) are assuming growingly critical roles in a rapidly evolving digital landscape. These organizations act as intermediaries between citizens and governments, advocating for inclusive digital policies and services
The newly formed Competence Centre of e-Governance Academy on Governance and Engagement already has a track record of matching active citizenship with institutional dialogue, bringing citizens and administrations closer together.But let’s zoom
E-governance practitioners well know that the implementation of digital tools is essential, to enhance the provision and reach of public services. This applies across domains, from the most specific in user base to the more generalist ones. But
Digitalization is rapidly transforming democratic processes. Ensuring digital security, as a consequence, has become paramount for safeguarding free and fair elections. Countries in the Western Balkans have recognized the critical role of cyber
Despite the war, despite the devastation. We saw it last year already, through the eyes and voices of e-Governance Academy’s team in Ukraine – digital transformation never stopped in the country. If anything, it picked up pace. In fact, in many
Speaking today is Serign Modou Bah, Director of Telecommunications and Postal Services at the Ministry of Communications and Digital Economy of The Gambia. In this episode, next to delving into the status of digital transformation in the countr
The all-African panel that took place at the e-Governance Conference 2023 brought into the spotlight country cases of digital transformation from the continent. An enlightening sessions, where everyone attending – both online and offline – got
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