How To Create Moments of Magic - School Leader's Mid-week Minute with Matt
BonusReleased Wednesday, 20th January 2021
Good episode? Give it some love!
How To Create Moments of Magic - School Leader's Mid-week Minute with Matt
How To Create Moments of Magic - School Leader's Mid-week Minute with Matt
BonusWednesday, 20th January 2021
Good episode? Give it some love!
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Matt finds the best leadership principles to help lead your school from Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken
Principles uncovered by Matt:
1 - Create moments of magic
2 - After creating moments of magic - every person you interact with is a customer
3 - Moments of magic leave clues
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