Enterprise Times

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Enterprise Times Episodes

Recent Episodes

Peoplestreme CFO talks FinancialForce

  • 3 days ago

Enterprise Times had the opportunity to talk to Fionn O’Keeffe, CFO of PeopleStreme. As a SaaS vendor O’Keeffe has the unique viewpoint of looking at FinancialForce as a supplier and also a fellow software vendor. PeopleStreme is an HCM vendor that was recently acquired by the leading Australian Payroll vendor Ascender. O’Keeffe talks about the decision to move to FinancialForce and the benefits that the company gained from the solution. Fionn O’Keeffe, Chief Financial Officer at PeopleStreme The interview took place during a frenetic week in San Francisco as it hosted Dreamforce. O’Keeffe talked about the software architecture that PeopleStreme has in place and why they chose FinancialForce rather than another vendor. He discussed how, as a software vendor Salesforce and FinancialForce have helped to increase retention rates, a key metric for a SaaS vendor. PeopleStreme implemented the system around 14 months ago. Since then O’Keeffe has driven his team to constantly improve the implementation. In his words, this has at times driven them “mad”. However, this has led to significant, iterative improvements. For example, the month end close time has dropped from 15 days down to 5 days. PeopleStreme also purchased FinancialForce SupplyChain. O’Keeffe explains how they are using it to control procurement spend and also to track their fixed assets. As a SaaS vendor they have fully embraced continuous improvement of the solution. O’Keeffe does not believe that the implementation is over yet as he adds more and more modules. Next up may be billing central. He is also looking forward to the possibilities that Einstein brings. To hear more of what O’Keeffe had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Mike McKee talks about insider threat management

  • 8 days ago

On a recent visit to London, Mike McKee, CEO of insider threat management company ObserveIT, dropped in to talk to Enterprise Times. We took the opportunity to ask McKee what the term really means. Who is that insider? A rogue employee? A partner? The cleaner? McKee said it encompasses any employee including contractors. A lot of organisations would not see a contractor as being a rogue employee as they are often invisible to many inside the company. Partners with access to systems are the same and as we increase the use of collaboration tools, their access to sensitive data is getting deeper. One of the things McKee was keen to point out is that most of the time people are good people. The general assumption is that an insider incident has to be malicious. That is untrue. Everyone makes mistakes whether than be through a lack of training, knowledge or inattention. McKee gave the example of using the wrong app. For example sharing information with a partner via Dropbox only to discover that the company uses Box. Most employees will make that mistake which is exacerbated as BYOD and personal cloud spreads through the company. McKee says that we need to do more to track the data in order to protect it. However, IT often no longer has a clue where the company data is. It is spread across company owned assets, cloud, personal devices and removable media. If we cannot see it then we surely cannot protect it. The only way to solve this problem is greater visibility over activity across devices and data. We need to identify the sensitive data and track how it is used. The key to this is not just getting large volumes of alerts but usable alerts with context. This requires an understanding of the data, what people are doing and how it is being used. This is far more than behavioural analytics. It goes much deeper than that. To hear more of what Barnes had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Tim Pickard on the challenge of data protection

  • 11 days ago

Tim Pickard, CMO, Egress Software sat down with Enterprise Times recently to talk about the challenges of securing unstructured data. Pickard is referring to all that data that sits on end user devices and that they share across email and other services. Protecting data from misuse has been a recurring theme for decades. The problem is that many of the technologies available are intrusive. Pickard believes that part of the problem is the breakdown of the perimeter. Cloud is a major part of the problem. The ready access and willingness to use to cloud services means that IT can no longer see where the data is. This changes how we see the control point around data protection. The solution is to treat the user as their own perimeter and help them. To help the user, Pickard says we need to provide the user with guiderails around how they use the data. Part of this is better and more targeted AI. Pickard talked about how Egress was looking at users emails to build up a picture of who they communicate with and when. This allows the system to spot anomalies such as suddenly sending files to an unknown user. It will flag that for checking. Walking the line between useful and ‘getting in the way’ is never easy. Pickard also talks about the challenge of data classification and secure collaboration. This is a real challenge for legal firms. To hear more of what Pickard had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Roger Barnes talks ITSM and DevOps

  • 16 days ago

At the recent Atlassian Summit Europe, Enterprise Times talked to Roger Barnes, Group Product Manager, DevOps and ITSM solution at Atlassian. One of the excuses we often hear from large enterprises as to why they don’t use DevOps is that they have a complex environment. They often cite ITSM, certification to comply with ISO standards and other process driven approaches as to why DevOps won’t work for their organisation. Barnes was only too happy to try and put some of those myths and excuses to bed. Roger Barnes, Group Product Manager, DevOps and ITSM solution at Atlassian Barnes sees DevOps as being far more inclusive than existing approaches, looking to get them to move forward. One of the challenges inside enterprises is the way development has broken down into smaller teams. While it has made development more adaptable, it means it no longer fits those traditional IT processes. Barnes believes that the solution is to find ways to make those processes more relevant for the way we work today. The use of automation has a lot to offer risk and compliance teams. However, the industry has not really engaged with them. Barnes says that we need to do more to show them that doing things faster is not about increasing risk. We need to talk to them about putting in guard rails and controls to meet compliance. Atlassian has been through the need to engage with compliance. After all it is also a public company. Barnes also talked about the acquisition of OpsGenie and the launch of Jira Ops. He put the acquisitions into context as to what they offer. Barnes also talked about how we can take the DevOps approach and use that to adapt the processes that organisations rely on. To hear more of what Barnes had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Trends in manufacturing

  • 21 days ago

David Stephans, Chief Revenue Office Rootstock talks about the trends in manufacturing today.  He splits them into two categories: Fundamental or strategic trends Value driven trends He reveals that he is seeing companies adopt business process automation, Cloud based technology and IoT. One example he draws out are the advantages of the real time connection to the supply chain.  Manufacturing leaders are able to see in real time what their partners hole and have shipped. He talks through each subject and delivers a value benefit. Where can I get it? Obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.  

Mark Dao talks about the application Network

  • 23 days ago

MuleSoft this week announced a new release of its Anypoint platform. Enterprise Times caught up with Mark Dao, Chief Product Officer of MuleSoft, a Salesforce Company at Dreamforce this week. I spoke to him about the application network graph, comparing it to data networks. We covered some of the new features in the release. More importantly, where he sees them developing further in the future. Companies are increasingly concerned around compliance and security, this is an area that MuleSoft have an continued to work on with the Anypoint platform, created trusted  connections both inside but also outside the company firewalls. Where can I get it? Obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there. Audio Player

Contributors are key to the future of Jenkins 

  • 25 days ago

On day one of  DevOps World and Jenkins World, the Contributor Summit took place. Enterprise Times was lucky enough to catch up with Kohsuke Kawaguchi, CTO, CloudBees and creator of Jenkins. Kawaguchi was much in demand during the summit as Jenkins prepared for a major set up updates to its products. Kawaguchi said that this is one of the few times the Jenkins has held a contributor summit to get everyone together. With contributors spread around the world, it’s hard to create a real collaborative environment. In Kawaguchi’s keynote, he announced five products as the Jenkins five super powers. He said that the Contributor Summit was a chance to update the community and get them engaged with these new products. CloudBees has worked hard to keep the Jenkins community at the heart of what it does and the Contributor Summit was a chance to show that. Two years ago, Kawaguchi told us that Jenkins was working to clean up the number of plug-ins. It launched the Adopt A Plug-in programme to help those that no longer have time to support a plug-in. Kawaguchi says this is about thanking people for their stewardship and it is working really well. For many open source projects this ia tricky problem to solve and few have managed to do what Jenkins has done. Jenkins is all about continuous integration and continuous delivery. Kawaguchi is keen to move beyond the idea of a plug-in world to something that is more responsive to user demand. While it will use the plug-ins as a base, the goal is to become more adaptive and deliver new capabilities in a continuous fashion. Kawaguchi also talked about automation and the benefits of CI/CD when it comes to security. With Kawaguchi coming from the open source space we also asked if CloudBees recruited Jenkins skills from its contributors. The answer was no and in the podcast Kawaguchi explains why. One project that was announced earlier this year and which has been getting a lot of traction is Jenkins X. It is focused on brining Jenkins and Kubernetes together To hear more of what Kawaguchi had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Colin Lobely and Bryony Chinnery on changing cyber security perceptions

  • 29 days ago

The Cyber Security Challenge Face2Face competitions are always interesting to attend. They give attendees a chance to showcase their capabilities and sponsors a chance to spot potential employees. At a recent F2F, Enterprise Times caught up with Colin Lobely, CEO and Bryony Chinnery, Communications Director from the Cyber Security Challenge. There has been a lot of attention on the lack of skills in cyber security over the last two years. This has led to a lot of new competitions trying to replicate the success of the Cyber Security Challenge. Enterprise Times wanted to know how the Challenge was going, how it was widening its appeal to new audiences and what the future holds for the Challenge. The Challenge has done a lot of work to appeal to more diverse group both in terms of gender and age. Lobely made the point that he was seeing a much younger spread of competitors. Driving this has been to joining up of a number of market initiatives as the industry has tried to attract new talent. The Challenge has worked with a number of organisations to attract schools, youth organisations and other groups. It has also launched a new programme to train people to help run more challenges to attract new and emerging talent. A need to widen the talent pool Chinnery made the point that we often miss the wider picture with cyber security talent recruitment. It is not all about computer science degrees and geeks. There is a real need for lawyers, psychologists and people who understand different types of human behaviour. To gain access to them there is a need for different types of competitions. To get to these people you need a different approach to competitions. One of these is Cyber Security Imagine That! It’s all about how do you imagine cyber security. Chinnery says they have had songs, poems and even photographs that capture people’s view of cyber security. Attracting talent is a complex problem and something that both Lobely and Chinnery are focused on. They want to break down stereotypes and barriers. This means talking to teachers and parents telling them about the breadth of the industry. Both of these groups need to understand just how wide the field is and realise that there are serious career paths on offer. To hear more of what Lobely and Chinnery had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Sacha Labourey on cloud, Kubernetes and Jenkins

  • about 1 month ago

At the DevOps World and Jenkins World conference, Enterprise Times caught up with Sacha Labourey, CEO, CloudBees. As Jenkins has grown, CloudBees has found itself supporting both on-premises and cloud-based solutions. This is never easy. It makes it hard to have a generic code base and architecture. Labourey admits this was a challenge for Jenkins. He believes that you need to be seen by customers as being native on the platform on which you are operating. In this case, it means multiple code bases which increases the workload. A year ago CloudBees shifted to a cloud first approach. This meant that new features would be put into the cloud products first. It also shifted to Kubernetes as part of its infrastructure. This introduced the idea of Kubernetes first. The result was Jenkins X which is now shipping and successful. Enterprise Times talked with James Strachan At the CNCF conference earlier this year about Jenkins X. Sacha Labourey, CEO, CloudBees CloudBees took the decision to wrap the core of Jenkins inside its cloud first approach. Third-party developers are still able to run their applications. It also reduces the decision making for them as to what version of Jenkins to support. Plug-ins will also work in cloud and on-premises. This is important as customers, even those who thought they wouldn’t go to cloud, are now adopting it. Labourey is seeing customers realise that cloud is more than just elastic resources. It is a destination and that means that apps have to be properly designed and architected for the platform. Customers want to migrate their applications, especially those that have been well designed, to the cloud. Kubernetes is core to the future of CloudBees. It has certified across a number of platforms in a short period of time and that will help CloudBees accelerate adoption across new customers. To hear more of what Labourey had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Jens Schumacher talks incident response, cloud and code bases

  • about 1 month ago

At the Atlassian Summit in Barcelona, Jens Schumacher talked with Enterprise Times about the new announcements that the company had made. The big announcement at the show was the acquisition of OpsGenie. This gives Atlassian an opportunity to expand the reach of its incident response tooling. Importantly, this is about more than just helping the IT department get their act together. It can be deployed to a much wider group of people such as the C-Suite, Legal and HR. It can also be used to connect outside agencies such as PR and specialist reputation management firms. It is an area where Atlassian sees potentially big growth over the next few years and has put itself into the right place to take advantage of this. Schumacher also talked about how Atlassian has dealt with its move to cloud. Like many companies, it started with the intention of having a single code base. That didn’t work out and it has had to create a development approach that supports multiple code bases. As a DevOps company this shouldn’t be an issue. After all, it is designed to help customers work through their own complex software environments. The company is beginning to see customers stuck on this journey and is working with them to devise solutions to their on-premises, hybrid cloud and multi-cloud needs. One of the interesting issues that came up was that of APIs and code. With on-premises customers can customise the software. In a multi-tenant world they have to deal with shared resources and that means configuration. Another unexpected side effect of this is how software works. Customers cannot just move their software assets into the cloud without thinking about how to re-architect them for performance and scale. The latter is an important issue for Atlassian. It has recently more than doubled the number of supported users in a cloud instance. This was not just due to customer demand but the fact that it was hitting user limits as well. To hear more of what Schumacher had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Aubrey Blanche on diversity and belonging

  • about 1 month ago

At the Atlassian Summit in Barcelona, Enterprise Times caught up with Aubrey Blanche to find out how the company’s diversity programme had progressed in the last year. Blanche is now the Global Head of Diversity and Belonging at Atlassian. It’s a great title. Blanche says that this is about the entire talent lifecycle from hiring to development, promotion to reward. It is even part of the Atlassian team playbook that is available to customers. The goal is to build inclusive work environments where everyone feels that they belong. It sounds very utopian but it fits with a young company that has a clear approach to how it wants to be seen. This is not about political correctness. It is everything about ensuring people are treated fairly and with respect while fostering those same values across customers. Aubrey Blanche, Global Head of Diversity and Belonging, Atlassian One of the problems we have is that the systems we work in are not fair. Blanche sees the claim by the tech industry that is it a meritocracy as a perfect example of this, calling the claim bullshit. She says that the way it has recruited and the way it has not welcomed some groups is why they are so underrepresented. The solution is not positive discrimination, a subject that is divisive. What is required is a willingness and an understand of how to assess talent correctly. To be more diverse, Blanche says we need to get rid of the concept of diversity. It’s a statement that she has made in a few interviews over the last year and one that is often misunderstood. The issue is the word diversity. What Blanche wants people to think about is balanced teams. It doesn’t set a quota or create an expectation of a specific make-up of the team. It’s about getting the right mix of skills that makes the team effective. One of the most revealing moments in this interview was when Blanche talked about the audit of the Atlassian careers page. It’s all about messaging. Atlassian found it wasn’t representing the total package of its culture and who was in the company. It has since made a lot of changes. Among those have been approaches that encourage people to talk openly about who they are. It gives those around them an opportunity to engage with the real person who works with them not the mask we all too often wear when we leave our homes. To hear more of what Blanche had to say and to discover what she means by belonging, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Craig Jones on the NCA and forensic cybersecurity

  • about 2 months ago

The recent Cyber Security Challenge Face to Face (F2F) competition was set by the National Crime Agency. The goal was to introduce contestants to a part of cybersecurity that is often overlooked; the need to gather data to an evidential standard. This means applying forensic approaches to how data is retrieved, examined and stored. Craig Jones from the National Crime Agency took time out from watching the competitors to talk to Enterprise Times. He spoke about the challenge that the NCA faces in attracting the people with the right skill set to work with the agency. Gathering the right forensic data is not easy. Criminals are increasingly forensically aware today. In the cyber security space, even experienced researchers are discovering that some attacks are very hard to uncover and detail. What the NCA needs is people who can start that process when responding to a crime victim. The NCA set the F2F a challenge that required data gathering and forensic techniques as part of running an investigation. These are all things that Jones says are needed by law enforcement. Jones was also aware of the need for greater diversity especially when it comes to attracting people at a younger age including straight from university. One of the long-term goals is to provide a wider awareness of forensics in cyber security. It means that IT security teams will be able to deal with incidents in a way that aids the police rather than hamper an enquiry. To hear more of what Jones had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

Talking Cyber Resilience with Felicity March

  • 2 months ago

The risk of a business threatening cyber-attack is ever present today. Ransomware locks up data making it hard for businesses to operate. The impact is so bad that an increasing number of companies are paying to getting their data back. At the same time, Advanced Persistent Threats (APTs) can sit inside a system for months before activating and attacking. The question many struggle with is will a good Disaster Recovery (DR) or Business Continuity (BC) plan get the company back up and running? In March of this year, the National Institute of Standards and Technology (NIST) issued a draft publication on Cyber Resiliency. One person who knows a lot about the subject is Felicity March, IBM’s Cyber Resilience Specialist for Europe. Enterprise Times went to IBM’s Hursley Park offices to talk to her about what Cyber Resilience means. Felicity March, Cyber Resiliency Specialist, IBM March defines Cyber Resilience as: “Improving a company’s capability to maintain its core purpose and integrity in light or after a cyber-attack. What that means is a lot of companies believe that if they pay a lot for cyber security none of the viruses will get through the front door.” The reality is that attacks happen and recovery can be long and painful. One of the big questions is how is this different from DR or BC? March told us that cyber resiliency is much broader in scope than DR and BC. She hears customers often talk about traditional DR which is more about flooded data centres. When they are hit with a total IT failure, they often haven’t tested their DR or BC plans to see how they cope with a cyber-attack. One of the biggest problems that March comes across is organisations who do not know who is responsible for reconstruction of IT after a cyber-attack. The problem is compounded when bits of IT are outsourced with no clear guidelines or processes. The solution is to create a DR plan that encompasses the entire IT estate not just specific systems. Organisations also need an approach that ensures any DR environment can be clean from hidden attacks that will reappear. Change management is part of the solution but the problem is people are not using it as part of their security solution. In addition, as they outsource systems, it is hard to know who is using change management and almost impossible to align different systems. March makes the point that too many outsourcing contracts are designed by lawyers and accountants. This means that the system architects, who could ask these questions, are not involved. It creates a recovery gap. To hear more of what March had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

From graduates to grandmas

  • 3 months ago

Enterprise Times spoke to Carol Tyler, Global Senior Practice Director – Organizational Change Management, Infor at a Infor SunSystems customer day. The conversation was wide ranging and very interesting. We spoke about change management, organizational change and digital transformation. Carol Fitzgerald Tyler, ,Global Senior Practice Director – Organizational Change Management at Infor Tyler is a very experienced change leader and uses the phrase “from graduates to grandmas” when asked about who should be involved in change programs. It is a phrase that reflects elements of the diversity that should be involved in change projects. To Tyler, an ideal team should involve all parties from the millennial to the more experienced. The team should also include a wide selection of participants that reflects the make up of both a company and all the stakeholders involved in a project. Organisations should not be afraid of “digital transformation”. We discussed how it can be viewed both as simple and complex. There are different approaches such as horizontal using CRM and HCM or a more vertical industry approach. Whatever the approach taken it always needs senior sponsorship. This is something that is differentiating about the Infor approach and the projects Tyler has been involved in. Through its digital consultancy Hook & Loop, Infor has evolved its solutions from deliver software to actually helping to transform their customers. We also spoke about how organisational change has evolved over the last few years and the how the obstacles to change have evolved. This included what those obstacles are and how several of them are overcome through constant communication. It is an area in which Tyler offers some useful advice on town hall meetings and how she gets people to open up and become involved in the process. To hear more of what Tyler had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.  

Talking Risk:Value with NTT Security

  • 3 months ago

At an NTT Security event in Germany, Kai Grunwitz and Matthias Straub talked with Enterprise Times about the NTT Security Risk:Value 2018 report. Kai Grunwitz is the Senior Vice President, EMEA, NTT Security. Matthias Straub is Director for Consulting in Germany and Austria, NTT Security. They have both been involved in cyber security for many years. Grunwitz points out that the decision makers are not looking at cyber security. Their focus instead is on information security, the risks to the business and what it means to the business strategy. It is also important to change the language that is used. Rather than talk cyber security, it is important to talk risk. This is a topic that the board understands and can apply across the enterprise. Kai Grunwitz, Senior Vice President, EMEA, NTT Security To put cyber security into risk terms, Grunwitz says: “We have to focus on meaningful risk KPIs when we talk about exposure.” When we talk cyber it is not specific enough in terms of the threats to the business. Grunwitz goes on to point out that only 60% of organisations have Cyber Security or Information Security as a board level topic. Organisations are focused on digital transformation but they need to make sure that security is part of these programmes and not a bolt on. Straub makes the point that “security should be, and can be, a business enabler.” He cites cloud as an example of this, that is also a return of investment. Business are overoptimistic about their cyber security The Risk:Value report threw up other interesting results. One of these was the optimism among organisations that they will not get hacked. Straub puts an immediate damper on that when he says: “Our ethical hacking team is able to infiltrate any company within a few days, it’s not that hard.” He is right. The wealth of tools available to the hacker is greater than those available to the defender. Matthias Straub, Director of Consulting for Germany and Austria, NTT Security The problem with tools is nothing new. Grunwitz admits that there are serious problems with the way tools have been purchased and implemented. Organisations layer tools on tools without making sure they work. They also buy new tools based on attacks identified in the press. These are also not integrated into the organisation. Being hacked is just part of the problem. Organisations think they have effective incident response programmes. This is rarely the case. The impact of social media, being prepared for the press and dealing with queries is just part of the problem. GDPR and other legislation now requires breach notification to occur quickly and not just to the regulator. The lack of skilled staff is another major challenge. This has led to the outsourcing of a lot of roles. Even here, organisations need to think about their responsibilities. You cannot just push your data to a cloud provider and assume that they are responsible for handling a breach. To hear more of what Grunwitz and Straub had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Christian Koch talks IoT security

  • 3 months ago

Enterprise Times recently met with Christian Koch, Senior Manager GRC & IoT/OT at NTT Security (Germany) GmbH to talk about IoT security. It is a subject in the news at the moment, especially with the European Union focusing on who is responsible for securing devices. During the conversation, Koch talked about the challenges of attributing blame and responsibility. This is an area where lawmakers will struggle. They have historically given software and technology a free pass when it comes to responsibility. The challenge is how to change that in a way that protects consumers and businesses. Christian Koch, Senior Manager GRC & IoT/OT at NTT Security (Germany) GmbH We talked to Koch about this issue. Should the provider of the Internet connectivity be required to ensure it is secure and comes with protection? Should the responsibility lie with the original manufacturer of the IoT hardware? What if this is a product that is rebadged where a third-party adds their own software suite on top? It is possible to point to all of these players as having some responsibility but to have a legal basis, it has to be clear who is responsible. Koch believes that it should lie with the OEM. They created the product and should patch it. He also thinks that we will begin to see the idea of a “secure IoT device” becoming a competitive differentiation in the short term. Longer term, he hopes that the industry will change its approach. To hear more of what Koch had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Franck Braunstedter on cloud security

  • 3 months ago

Franck Braunstedter is the Senior Manager Cyber Defense and Cloud Security at NTT Security. He recently sat down with Enterprise Times to talk about the cloud and its security challenges. Companies are accelerating their move to the cloud but for many, the stumbling block is security. This is not about “is the cloud secure?” but how do we match our existing security with what the cloud offers. The biggest issue that Braunstedter see is the Identity and Access Management challenge. This is primarily due to people buying in cloud services that are just username and password. Internally they would have multi-factor authentication and this creates a security gap. What makes this surprising is that Braunstedter is not talking about home grown apps but commercial SaaS. This includes Salesforce, Office 365 and many other applications. Franck Braunstedter, Senior Manager Cyber Defense and Cloud Security, NTT Security 2FA and BYOD One challenge of two-factor authentication (2FA) is getting acceptance from users. However, as soon as a phishing attack gets access to a system through credential theft, 2FA gets the go-ahead. 2FA does not have to be intrusive. Braunstedter says that organisations can use conditional access and risk-based analytics. These validate the user across a number of measures in real-time without requiring them to input additional tokens. With Bring Your Own Device, users are beginning to use personal apps to store data. This brings the risk of a data breach. But moving users to more secure apps is not simple. There is user resistance to being told what to do. Braunstedter also raises the questions: “Who does the evaluation? Who says that this app is more secure than this one?” This puts the security back on identity and encrypting the data. The conversation also touched on what cloud providers deliver in terms of security. From the types of encryption for SaaS apps and data to the protection of infrastructure and IaaS. Compliance is also a serious problem and that is also where infrastructure security comes in. To hear more of what Braunstedter had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Rene Bader talks cyber security

  • 3 months ago

At a recent NTT Security event in Frankfurt, Enterprise Times sat down with Rene Bader to talk about enterprise challenges when moving to the cloud. One of the first challenges that Bader and his team face is refocusing the client. The key is to stop them thinking infrastructure and to focus on the application. Once that happens then they can start to separate the application from the underlying hardware, making it portable across multiple clouds. The new world of software means applications talk to each other through a variety of interfaces. Bader says this means internal silos have to change and communicate better. Until this happens, dealing with cyber security is not easy. Rene Bader, Manager for Critical Business Applications & Big Data APIs are part of the way applications interact especially when it comes to digital transformation. Bader says maybe 5-10% of his customers have strong security focus on APIs. Worryingly, many see security as a blocker when it comes to APIs. Given the risks from a supply chain attack, this is should worry. Bader goes on to talk about encryption and the challenge of compliance. What should we encrypt and how? There are many ‘reasons offered’ inside organisations to avoid undertaking data encryption. Most they are no more than excuses. Despite the rise of compliance, many organisations focus on applications and performance than they do on compliance. Blockchain inevitably became part of the conversation. Bader encounters many companies which struggle to understand how to use it and what it offers. He discusses the challenge of deciding where and when to use blockchain or existing technology. To hear more of what Bader had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Aaron Ganek talks AI and Cloudtenna

  • 3 months ago

Enterprise Times dropped in to see Cloudtenna who recently launched their AI solution for the enterprise file search market. We managed to get some time with Cloudtenna co-founder, Aaron Ganek to talk about the wider AI market and what his company is up to. Cloudtenna is targeting the problem of file sprawl across on premise, cloud and, at a later date, end user devices. This is not just about file management. GDPR, the Singapore Data Act and other privacy statutes means not knowing where your files are is more than just about employees wasting time locating their data. This is a security and compliance problem. Aaron Ganek, Co-Founder, Cloudtenna In addition to talking about Cloudtenna, Ganek also talked about the wider challenge of AI. What does it mean? What can it deliver? Are we really seeing solutions that are capable of thinking like humans or are we just seeing faster data processing? How do we get to the contextual point where an AI creates its own inferences about the data. To hear more of what Ganek had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Terry Erisman talks in-memory computing

  • 4 months ago

GridGain is holding its In-Memory Computing Summit Europe 2018 in London this week. A few weeks ago, Enterprise Times went to see Terry Erisman, VP of Marketing at GridGain Systems. ET was interested in what is happening in the in-memory space. For most people, the technology is associated with speeding up databases. ET wanted to know what other use cases Erisman was seeing. In addition, with cloud computing, privacy and geolocking of data, we wanted to know how much latency was having an impact on performance. Terry Erisman, VP of Marketing, GridGain Systems Erisman talked about what he was seeing and how the in-memory computing space was changing. One area in particular is the changing nature of storage and how SSD is becoming part of that in-memory solution as secondary RAM. That technology is leading to in-memory storage capabilities not just in gigabytes or terabytes but now into the petabyte space. To hear what else Erisman had to say listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there

On HR, GDPR, CRM at SuccessConnect

  • 4 months ago

Enterprise Times spoke to Mark Brandau Vice President Solution Management, SAP SuccessFactors at SuccessConnect this week. In a wide-ranging discussion, we covered a gamut of subjects with the exception of blockchain. Mark Brandau Vice President Solution Management, SAP SuccessFactors The recently launched Candidate Relationship Management functionality was the first topic covered. ET asked why SAP SuccessFactors is launching it now. We also discussed its extension into both Alumni and Freelancers. SAP already use Enterprise Jungle (now EnterpriseAlumni) as their Alumni management. We naturally posed the question of whether they were an acquisition target. SAP SuccessFactors recently announced an agreement with Microsoft on hosting the solution in their public data centres. This allows SAP to have a broader footprint. Brandau acknowledged that this will be helpful in an environment of increasing regulation, notably GDPR. He also sees GDPR as more of an opportunity with companies needing to move more vulnerable HR systems on-premise to the cloud. We discussed the recent announcement on Arvato leveraging SAP Model Company for HR. In particular we talked about what the product does and what the future holds for it. There is a potential inference that SAP SuccessFactors will look to adopt some vertical functionality through these templates, something it has not overtly done before, though it is quite capable of. At SuccessConnect SAP SuccessFactors also announced an upcoming Android mobile app. Brandau spoke about the strategy for mobile and why they are launching apps as well as a responsive design. To hear more of what Brandau had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Epicor CTO speaks out

  • 4 months ago

Himanshu Palsule, CTO Epicor on stage at Epicor Insights Enterprise Times had the opportunity to talk to Himanshu Palsule, Chief Product and Technology Officer, Epicor at the recent Epicor Insights event in Nashville. We asked him about the decision to move to Microsoft Azure for the Epicor Manufacturing and Distribution products. It boiled down to three things, although Palsule was careful in the language he used as Epicor still uses Amazon for its Retail products. It is also set to launch its new retail cloud solution on Amazon later this year. What will be interesting is where the relationship goes over the next year. Epicor announced two major partnerships at the event Microsoft and Jitterbit and he also talked about how the Epicor ecosystem will grow over the next year. However the Epicor strategy for that growth is not, to provide an open marketplace for customers. Instead Epicor will create an ecosystem of partners that adds value to its products, complimenting rather than duplicating. Palsule talked about future developments, artificial intelligence and what the company is doing on blockchain. With little evidence of blockchain in Nashville and the huge amount of hype around the technology it is interesting to what what the CTO of a major ERP company is considering in the space. To hear more of what Palsule had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Salesforce delivers for small businesses and non profits

  • 4 months ago

Enterprise Times spoke to Sanj Bhayro, SVP – EMEA Commercial Sales at Salesforce at the recent Salesforce World Tour event in London.  Sanj Bhayro spoke about how small businesses are finding that their challenges are being met. CRM has moved on from ten years ago according to Bhayro when it was more about managing customer contacts. Today is it about customer experience and customer journeys. Salesforce Essentials is now able to meet that challenge after its update last year. The discussion turned to Salesforce philanthropic initiatives. It is a subject that Bhayro was passionate about and one of the key reasons he has stayed at Salesforce so long. While he recognises that it is often easier for start ups to bake in the culture of giving back from day one, he also believes that older companies can also adopt the ethos. He cited Sage as an example of an older more traditional company embracing the giving back pledge. As an indication of the difference such a strategy can make Bhayro closed with the following powerful statement: “I am pretty proud of what we have achieved around our philanthropic model. It is great to see so much of it come to life.” Companies aspire to have their workers proud to be employees, Salesforce has achieved that goal. It is reflected in the awards it has won for best places to work. Most recently it won the #1 spot in the Forbes best places to work. To hear more of what Bhayro had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.  

Dr Rob Walker talks about AI

  • 4 months ago

At PegaWorld 2018 in Las Vegas, Enterprise Times sat down with Dr Rob Walker, Vice President Decisioning and Analytics at Pegasystems. We talked about what was happening with AI at Pega especially given its announcement of one-to-one marketing. Walker said: “We are nowhere near an artificial general intelligence or anything like that. But on the other hand we have made great strides in the last five years. Some of it is because of new algorithms but mostly because of the amount of data people, willing or unwillingly, give to the AI engines.” Dr Rob Walker, Vice President Decisioning and Analytics at Pegasystems We wanted to know what was the state of AI. Were we just dealing with faster calculators? How long before many of the claimed benefits such as the ability to infer answers could be arrived at. Walker says that we are a long way beyond a more intelligent calculator and are beginning to see them make: “Inferences that are almost alien. They make patterns that humans would never do.” One of the challenges with AI is transparency around how it arrives at a decision. AI’s are beginning to address more and more personal data and make inferences about individuals. This means that they can become intrusive and could reveal things people wanted kept secret. Walker talked about the T-Switch that Pega has introduced. It allows the AI to be put in transparent mode rather than the existing opaque mode that most AI exist in. To hear more of what Walker had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.

Kerim Akgonul talks about Pega Infinity

  • 5 months ago

At PegaWorld 2018, Kerim Akgonul, Senior Vice President Products, Pegasystems, announced Pega Infinity. Enterprise Times was interested in why Pega had moved away from its history of products to a single suite. Akgonul says that it is about helping customers be more effective in how they engage with their customers, the end consumers, across the whole company. Everything is focused on the end customers journey and making sure they get the best result. This is about customer experience (CX). It is an area where companies think they are doing a good job but where, in reality, they are failing. This is not just about omni-channel experience, it goes much deeper than that. Part of the solution is the phrase “next best action.” This is where the AI will look at the customer, their interaction with the business and make the right decision. This is not about the next best offer. Where there is a problem, the system will take that into account and look for the appropriate response. In effect, this is about doing right by the customer. Automation and AI will play a significant part in the systems that Pega customers create. To hear what else Akgonul had to say, listen to the podcast. Where can I get it? obtain it, for Android devices from play.google.com/music/podcasts use the Enterprise Times page on Stitcher use the Enterprise Times page on Podchaser listen to the Enterprise Times channel on Soundcloud listen to the podcast (below) or download the podcast to your local device and then listen there.  

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