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Executive Innovation Show

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Welcome to The Executive Innovation Show Podcast with your host, Carrie Chitsey Wells, 7x female Founder and CEO of several digital technology companies. She interviews innovative C-level executives from around the world that are changing the game in healthcare, financial services, and human resources. Carrie asks the questions you are scared to ask, we talk through industry problems and innovative ways to pave the future. Learn tips, best practices, and lessons learned from top industry executives.


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Telehealth Efficiencies: Pre and Post Surgery
Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth with Dr. Sonya M. Sloan, Andy Poole, and Dr. John Noble, Jr. Dr. Sonya M. Sloan, better known as #OrthoDoc, has established herself as a force to be reckoned with in the male-dominated field of Orthopedic Surgery. Andy Poole is the CEO of Monticello Community Surgery Center. They are a multi-specialty Ambulatory Surgery Center located in Charlottesville, Virginia and have an innovative model that allows them to care for patients from across the country. Dr. John Noble, Jr. is President and Chairman of Better Day Health. He is a lifelong entrepreneur and has practiced orthopedic surgery for 24 years.This Episode's Topics:  Listen to understand how the role of the surgeon has changed over the years. What are these changes and how has that affected physician and patient experience? What about the changes from an executive point of view? As the CEO of Monticello Community Surgery Center, Andy Poole talks about the factors he has seen change. Should you be using telehealth for pre-consults? As a first-mover in telehealth, Dr. Sloan talks about what her experience has been. She lays out examples of when telehealth for pre-consults is important.Andy Poole talks about how to establish trust using telehealth. He explains that this initial conversation is a critical relationship builder before a patient goes into surgery. Are post-surgery consults filling your waiting room? While telehealth is not a one size fits all, where does it work? As value-based care becomes used more in healthcare organizations, the concern of unnecessary ER visits is prominent. Where do we see telehealth helping reduce ER admissions? With the rise of assisted living, long term care, and home health, social determinants such as transportation issues and cost will only continue to increase. How do we solve this problem?Dr. Sloan talks about how she thinks the future of telehealth will be used to triage prior to surgery and you won’t be able to just book an appointment to discuss surgery without a telehealth consult. Will this declutter the waiting room? We talk with Dr. John Noble about how the role of the surgeon has changed over the last few years and new healthcare tech coming into play. How will technology help with doctor burnout? Listen as Dr. Noble explains how healthcare technologies like telehealth will improve the physician experience. Dr. Noble talks about how “a simple telehealth visit for three or four minutes can reassure them and prevent a whole lot of trouble for everybody.” As an innovative doctor, we ask Dr. John Noble where he sees the future of healthcare technology in 2020 and 2021. As always, we ask our guests “What’s keeping you at night?” Keep up with Dr. Sonya Sloan her book, “The Rules of Medicine a Medical Professionals Guide to Success." Follow Andy Poole and Monticello Community Surgery Center. Stay tuned and follow the innovative and forward-thinking Dr. John Noble on LinkedIn. Download the telehealth white paper. Support the show
Best Practices in Scaling a Behavioral Health Organization - an Interview with Gary Larcenaire
Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth and Humans Helping Humans. During this podcast hear host, Carrie Chitsey, talk with Gary Larcenaire, the CEO of Valley Behavioral Health. As CEO of Valley Behavioral Health, a non-profit network of clinics providing treatment for behavioral issues, addictions, psychiatric conditions, autism, and other chronic health conditions, Gary currently works to expand the services Valley provides to the community in Utah as well as surrounding states.Listen to “Best Practices in Scaling a Behavioral Health Organization” as we discuss: What are the barriers that are stopping behavioral health organizations from turning a profit and scaling their business? Gary Larcenaire has done it twice! How has he beat the odds in a space that is typically regional? Listen to what obstacles he thinks the industry faces, how he overcame them to scale Valley Behavioral Health. Gary dives deeper into the controversial issues of behavioral organizations that are struggling to scale. “...the airline business runs on very thin margins and if they could just eek out a couple percentage points, they're considered to be successful. And I think in behavioral health, it's even worse than that.” Are you serving all demographics and all insurance types in one location? Hear Valley Behavioral Health CEO explain why you should bifurcate your organization to make sure you are serving the right demographics. What does Gary describe as vertical integration for his behavioral health organization? Why are healthcare organizations outsourcing some of the highest margin aspects of their business? Listen as Carrie asks him his through process in taking risks to adding labs, a pharmacy, and wellness clinics. Have those risks paid off? Gary gives us numbers to back high-risk/high-reward decisions. Find out some golden nugget thoughts Gary has on where to look in fancy dinners, vendors and conferences. Learn more about this CEO's background and what led him to become the innovative thinker he is today. Hear more of Gary’s story to becoming a top healthcare CEO.  How is innovation being hindered within the current healthcare system? Gary Larcenaire shares his analogy that includes an old school hard wired phone, a 20-foot cord and the break up of the Bell system. Is there not only a stigma placed on mental health but also within healthcare as well? Hear them speak about taking action to change rural mental health with the use of telehealth and actively making a difference in their communities. Carrie asks Gary how a large scale behavioral health organization sees the future with telebehavioral health and the blending of physical and virtual worlds. Listen to Gary talk about how they’d made several attempts to use telehealth in the past and how some vendor solutions drove their healthcare personnel to be more technical support vs. mental health professionals. Why is Gary betting on technology? How many folks have a data scientist or two on staff? Is his data driving more ACO’s to want a full-risk model with outcomes? Want to keep up with Gary Larcenaire and Valley Behavioral Health’s innovative journey? Make sure to follow them on LinkedIn. Want a more in-depth view of the Future of Behavioral Health? Download the latest Behavioral Health White Paper. Support the show
Primary Care, Direct Care, Proactive Care or Just Good Patient Care? (Bluth Medical Associates, LLC & American Family Care)
Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Dr. Brian Bluth (Bluth Medical Associates, LLC) and Dr. Ben Barlow (American Family Care). Dr. Brian Bluth is trained and board-certified in family medicine. He is the owner and sole-practitioner in private practice since 2009 in rural Oklahoma.  Dr. Ben Barlow is the Chief Medical Officer of American Family Care which operates 210 clinics in 26 states seeing 3 million patients a year. He is board-certified in Emergency Medicine and joined AFC after 14 years in the Air Force. Listen to “Primary Care, Direct Care, Proactive Care or Just Good Patient Care” as we discuss: Carrie gets the show started with Dr. Bluth, talking about the changes in rural health with practice groups and physicians looking to deepen patient relationships and expand their reach. How are the patient-physician relationships changing over time?As the specialty physician shortage continues to increase rural areas, what proactive measures is Dr. Bluth taking to make sure the patients in his community get the care they need? With technology like telehealth and new billable codes coming forward, are we going to see more telemedicine access from a patient’s home? What are the bias of telehealth? From generational biases to bias from bad telehealth experience, Carrie and Dr. Bluth talk about some of the questions patients and healthcare professionals may have about telehealth. Public Service Announcement: Use telehealth if you have the flu! Don’t get everyone else sick. Carrie and Dr. Bluth speak on how useful and common sense telehealth is, especially during flu season. Are telehealth doctors different in person than during a telehealth visit? What about patients? Dr. Bluth talks about what he sees from behind the screen. How much time is spent taking a telehealth visit vs an in-office visit? Dr. Bluth gives real-life examples of the effortless use of telehealth in his practice. American Family Care, founded back in 1982. now has over 214 clinics in 28 states. Founder, Dr. Irwin, had always envisioned AFC as accessible primary care. How has their model changed over time? How is American Family Care using their urgent care clinics to provide better patient-centered care? Did you know that 46% of Millennial patients don’t have a primary care doctor? In the podcast, we call these "unattached patients". Dr. Barlow explains American Family Care’s approach to "unattached patients".When looking at follow-up visits, are telehealth appointments the best way to provide patient convenience? Is it primary care, direct care, proactive care or just good patient care? We ask Dr. Barlow the pending question of the podcast. What’s it like working on the medical team for the White House under President Obama and President Trump? Listen as Dr. Barlow talks about his experience.As always, we ask the panel what is keeping them up at night. How is Dr. Brian Bluth making sure his community gets the care they need? Visit his website to find out.  Keep up with Dr. Ben Barlow and rapidly growing American Family Care as they provide accessible primary care.  Learn more about One Touch Telehealth and how telehealth can help your practice provide better patient care via our Telemedicine White PaperSupport the show

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    Podcast Details
    Feb 8th, 2017
    Latest Episode
    Nov 12th, 2019
    Release Period
    No. of Episodes
    Avg. Episode Length
    30 minutes

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