C-A speaks to Kathy Hay, President and CEO of Kids Help Phone, Canada’s only 24/7, national support service that offers professional counselling, information and referrals, and volunteer-led, text-based support to young people in both English and French.

C-A is a volunteer crisis responder with Kids Help Phone. She talks to Kathy about her experience on the texting platform, the spikes in demand and about the organization's commitment to anti-racism from recruitment policies to training to active rescues for black and indigenous youth.