The percentage of people showing “empathy” has nosedived over the past 40 years – down 48%. Four years ago, a group in Transylvania County decided to do something about it. Project Empathy has led to tough conversations about guns, racial equity, rural urban divides and other topics. Two years ago, IEI lifted up the program as one of five state examples of how to “connect rural and urban.” Project manager Mark Burrows talks with us about what he has learned, and is learning, about the power of empathy.