Podchaser Logo
Home
CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

Released Friday, 19th March 2021
Good episode? Give it some love!
CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young

Friday, 19th March 2021
Good episode? Give it some love!
Rate Episode

On this episode of FNO: InsureTech we talk with Dr. Theresa Young, Claims Homeowners Operations Process Manager at CSAA Insurance Group, a AAA Insurer (CSAA).

As a former guest on our podcast, featured on our Bonus Episode featuring the Elevate 2020 Conference, Dr. Theresa Young returns to the podcast for her first formal episode! As a leader in her organization, Theresa has a very unique and opportunistic perspective on claims, which has allowed her to innovate and evolve the claims process at CSAA.

Join Theresa, Rob, and Lee as they discuss: being progressive in homeowners claims, the continual process of innovating claims processes, the pursuit of straight-through processing; “artisans” and approaching claims as an art; and more.

Show More

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features