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Tema Frank

Frank Reactions - Customer Experience & Customer Service in…

A weekly Business, Management and Marketing podcast

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Tema Frank
Frank Reactions - Customer Experience & Customer Service in the Digital Era

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Tema Frank

Frank Reactions - Customer Experience & Customer Service in…

A weekly Business, Management and Marketing podcast

Good podcast? Give it some love!

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Frequently Asked Questions about Frank Reactions - Customer Experience & Customer Service in the Digital Era

How do I contact Frank Reactions - Customer Experience & Customer Service in the Digital Era?

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Where does Frank Reactions - Customer Experience & Customer Service in the Digital Era rank on Apple Podcasts charts?

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What is Frank Reactions - Customer Experience & Customer Service in the Digital Era about?

Here is the podcast description for Frank Reactions - Customer Experience & Customer Service in the Digital Era:

Customer Experience is the new business battlefield in our social media & online marketing era. Digital marketing & business strategy expert, Tema Frank interviews leaders of companies winning through great customer service. She also talks to pros in related fields like human resources (HR), process design, usability & marketing. Tema’s book, PeopleShock: The Path to Profits When Customers Rule, was a finalist for the Best Book Award in 2016 in the Business category. Check out the blog at http://frankreactions.com and/or connect with Tema on Twitter @temafrank.

Tema (rhymes with Emma) put up her first website in 1995 and launched her first web business (Web Mystery Shoppers Inc.) in 2001, to help financial institutions, retailers, travel companies and governments improve their web-related customer experiences. She now speaks internationally, and helps organizations find the right balance between technology and people.

How many episodes of Frank Reactions - Customer Experience & Customer Service in the Digital Era exist?

As of Apr 22nd, 2025, Frank Reactions - Customer Experience & Customer Service in the Digital Era has published 88 episodes.

When was the latest episode of Frank Reactions - Customer Experience & Customer Service in the Digital Era?

The latest episode of Frank Reactions - Customer Experience & Customer Service in the Digital Era was published on Oct 2nd, 2018

When did Frank Reactions - Customer Experience & Customer Service in the Digital Era launch?

Frank Reactions - Customer Experience & Customer Service in the Digital Era launched its first episode on Jul 21st, 2015.

Is Frank Reactions - Customer Experience & Customer Service in the Digital Era explicit?

The content of Frank Reactions - Customer Experience & Customer Service in the Digital Era is not explicit.

Who is the author of Frank Reactions - Customer Experience & Customer Service in the Digital Era?

Frank Reactions - Customer Experience & Customer Service in the Digital Era is created by Tema Frank.

Which podcast categories does Frank Reactions - Customer Experience & Customer Service in the Digital Era belong to?

Frank Reactions - Customer Experience & Customer Service in the Digital Era belongs to the following podcast categories:

Business
Management
Marketing
Technology

Which podcast hosting provider does Frank Reactions - Customer Experience & Customer Service in the Digital Era use?

Frank Reactions - Customer Experience & Customer Service in the Digital Era is hosted on Blubrry.

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