What does it take to nurture the next generation of contact centre leaders?

In this episode of Get Out of Wrap, Martin chats with Clayton Drotsky, founder of The Growth Crew, about his inspiring journey from frontline leader to mentor and the incredible impact of empowering emerging leaders.

Why should you listen?

• Discover the power of self-belief: Clayton shares how the right guidance can transform hesitant leaders into confident decision-makers.
• Learn about the Future Leaders Club: An exclusive program designed to help rising stars in contact centers unlock their potential and take on bigger challenges.
• Real-world leadership stories: Hear how Clayton went from struggling with leadership to creating high-engagement, high-retention teams and what he’s doing now to inspire others.

If you’re a contact centre professional looking to elevate your leadership skills—or if you manage emerging leaders—this episode is packed with actionable insights!

🚀 Don’t miss this chance to get inspired and learn how to foster the leaders of tomorrow! 🚀