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#210 - Dan Cohen of Nespresso and a leap into the unknown

#210 - Dan Cohen of Nespresso and a leap into the unknown

Released Friday, 13th December 2024
Good episode? Give it some love!
#210 - Dan Cohen of Nespresso and a leap into the unknown

#210 - Dan Cohen of Nespresso and a leap into the unknown

#210 - Dan Cohen of Nespresso and a leap into the unknown

#210 - Dan Cohen of Nespresso and a leap into the unknown

Friday, 13th December 2024
Good episode? Give it some love!
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šŸš€Ā From Contact Centres to Supply Chains: Embracing Change with Dan Cohen!Ā šŸš€

Ever wondered what it takes to leap from leading a contact centre to managing a global supply chain? In this episode ofĀ Get Out of Wrap, Martin speaks with Dan Cohen, the dynamic leader who transitioned from Nespressoā€™s award-winning contact centre operations to overseeing their logistics. šŸŒšŸ“¦


Why should you listen?

  • Leadership beyond expertise: Dan shares how being ā€œauthentically vulnerableā€ as a leader helped him succeed in a completely new field.
  • Lessons from contact centres: Discover how the customer-centric skills honed in contact centres can transform other business areas.
  • Embracing change and growth: Danā€™s philosophy of ā€œfeel the fear and dive inā€ will inspire you to take risks and embrace challenges in your own career.

Whether you're in a contact centre or dreaming of your next big step, Danā€™s journey proves that with the right mindset, anything is possible.

šŸ’”Ā Tune in for leadership lessons, career inspiration, and a fresh perspective on what it means to lead!Ā šŸ’”

#Leadership #CareerGrowth #ChangeManagement #ContactCentre #SupplyChain #Teamwork

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