#81 Mindset with Martin & Chris

Released Wednesday, 20th October 2021

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#81 Mindset with Martin & Chris

Wednesday, 20th October 2021

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Being a customer facing team member in our industry is tough, on this podcast we talk about mindset and the factors that are important in helping your agents get and keep the right one.

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Get Out of Wrap - Contact Centre Chat

There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre.Perhaps still an industry with a negative perception externally, the reality is very different & very positive.This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are.I’ll be chatting to people who know their stuff and are doing great things.This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.

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