In the 100 episode of Good Morning BSS World podcast my special guest is Peter Ryan, the President of Ryan Strategic Advisory, with whom I discuss the upcoming CX Outsourcers 2024 event.The CX Outsourcers is a unique event focused on CX best pr

#99 A business perspective on Ukraine. What does ELEKS do?

16 days ago 26m 33s

This episode is recorded in partnership with IT Ukraine Association.In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global

#98 CPL shares 2024 CEE salary guide

Feb 7th, 2024 38m 8s

In this episode, together with experts from CPL jobs - Claudia Ciocca, Katarzyna Piotrowska, Kristyna Matasova and Victoria Georgieva we discuss the 2024 CEE salary guide as well as we analyze the IT market in Central Europe.The salary guide pr

#97 E-invoicing in Poland

Jan 16th, 2024 29m 25s

In this episode, I am inviting you to listen to the talk to Piotr Chojnacki where we delve into the topic of invoicing in Poland, discussing finance changes, e-invoicing scope, penalties, and implementation.We explore the effects on payment pro

#96 A business perspective on Ukraine. What does SEETON do?

Dec 11th, 2023 30m 26s

In 96th episode of Good Morning BSS World my guest is Sergii Prynov with whom we delve into the current status of the IT industry in Ukraine, discussing various projects, initiatives, and cybersecurity issues. This episode is cocreated in partn

#95 A business perspective on Ukraine. What does Integrity Vision do?

Nov 7th, 2023 16m 17s

Welcome to the 95th episode of the Good Morning BSS World podcast, where we bring you insightful conversations with industry leaders and experts from around the globe. In this exciting episode, our host, Wiktor Doktór, engages in a thought-prov

#94 A business perspective on Ukraine. What does CUSTOMERTIMES do?

Oct 13th, 2023 20m 4s

In this episode, Wiktor Doktór invites Taras Khudoba to discuss the state of the IT industry in Ukraine, its role in military defense, and the expansion of Customertimes. They delve into the company's values and approach, explore the BSS indust

#93 Careers Fair with ACCA

Oct 9th, 2023 15m 14s

In this episode, Wiktor Doktór and guest Laura Cameron discuss initiatives for job seekers, focusing on ACCA's employability event. They delve into the benefits for both candidates and employers, and provide tips for candidates. They also detai

#92 Doing business in Cyprus

Oct 2nd, 2023 28m 15s

In this episode, Wiktor Doktór and Jowita Jablonska discuss the business landscape in Cyprus, including popular industries, taxation, and setting up a business. They delve into the comparison of Cyprus as a tax haven with Panama, discuss langua

#91 Taxes in Georgia

Sep 26th, 2023 23m 7s

Georgia is becoming more and more attractive for the BPO and IT industries. This European country since few years is growing and becomes a home for many companies from US and Western Europe.But how do taxes look like in this Country?Well, to fi

#90 Work at home audited!

Sep 11th, 2023 19m 11s

How many of you work at home?How many of your employees work at home? I assume the answer is quite obvious and most of you as well as most of your employees work at home all the time or probably quite often. And here comes the question – is you

#89 A business perspective on Ukraine. What does ELEKS do?

Aug 22nd, 2023 25m 14s

Today we opened doors to ELEKS – Ukrainian IT company which started its business activities in 1991. Since that time ELEKS opened 15 offices in various countries and keeps on growing. ELEKS is already in Japan and explores Latin America.Turn on

#88 Where does Europe look for nearshoring and offshoring of CX processes?

Aug 7th, 2023 32m 14s

Did I tell you I love to get familiar with reports? Well, I do! Reports bring a lot of interesting information. On daily basis I do search for BPO, GBS and CX information from all around the World and when I see there is a new report, which des

#87 Discovering business potential of Georgia

Aug 2nd, 2023 28m 48s

Georgia – a country in Europe located at the East side of the Black Sea is famous for beautiful mountains, tea fields and tasty cuisine. But it is not only a tourist or food destination.Georgia is becoming more and more attractive for Business

#86 A business perspective on Ukraine. What does ITERA do?

Jul 24th, 2023 27m 56s

Welcome to Ukraine, Welcome to ITERA!Yes, today I have a pleasure to share with you another podcast created in partnership with IT Ukraine Association. Every month I have a chat with one Ukrainian company from IT industry and we get familiar wi

#85 A deeper look at key business aspects of Ghana

Jul 7th, 2023 22m 51s

Hello and welcome to the 85th episode of Good Morning BSS World podcast. Today we are coming back to Ghana and a talk to Belinda Awumee from Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. This is already our second talk, wh

#84 Business perspective on Ukraine. What does Infopulse do?

Jun 30th, 2023 22m 24s

Ukraine is famous of it’s IT industry. The history of ICT in Ukraine has already many decades and one of the first companies which was created in Ukraine, extended it’s business activities and is very well recognized around the World is Infopul

#83 Who are THEY? Alorica

Jun 12th, 2023 21m 16s

The business world is full of very interesting companies. Some of them are present in one country, the others work on many markets. Some of them provide one type of services, the others have large portfolio. Some operate in one language, and ot

#82 Future of work

May 24th, 2023 35m 1s

Did you ever wonder how the future of work will look like?Well, having said that I do think and analyze it nearly every day. New jobs are created nearly every day, some of the “old” jobs disappear. No matter what happens, everywhere and every t

#81 A business perspective on Ukraine. What does Mate academy do?

May 22nd, 2023 25m 19s

Learning is the key to get new skills, experience and increase number of opportunities to find a good job. We are used to learn in schools and universities, we are used to learn via online courses, we are also used to learn on our own and all o

#80 Ghana as the BPO and IT destination

May 12th, 2023 16m 51s

Did you know that in Ghana last year there was 80% increase of graduated students? How much do you know about Ghana as the BPO and IT destination?Well. I did not know much till April 2023 when I met Belinda Awumee at the IT conference organized

#79 A business perspective on Ukraine. What does INTELLIAS do?

Apr 17th, 2023 15m 48s

In our business journey to Ukrainian IT companies, today the Good Morning BSS World podcast takes you to … Poland. Yes – this is correct. Today the podcast’s guest is Oleh Piskozub – CEO of Intellias Poland.But we did not talk only about how In

#78 Who are THEY? Master Management Group

Mar 31st, 2023 16m 7s

Welcome to the 78th episode of Good Morning BSS World podcast. This time I have met Paul Kusmierz, the Principal of the Master Management Group.I have met Paul several times in the past when he was sharing with me the history of his company. So

#77 A business perspective on Ukraine. What does PROZORRO.SALE do?

Mar 16th, 2023 25m

Good Morning, Good Afternoon, Good Evening listeners of Good Morning BSS World podcast. Here we come with next news, updates and information from Ukrainian IT world.This time I had a great opportunity to talk to Grigoriy Legenchenko - the Chief

#76 A business perspective on Ukraine. What does JEVERA do?

Feb 15th, 2023 27m 21s

Hello, hello listeners and viewers of Good Morning BSS World podcast. Here comes another episode on which we do a look inside of Ukrainian IT industry.A guest of the 76 episode is Iryna Manukovska, who is the Head of Marketing in Jevera Softwar