In this podcast episode, Ken Segel, the CEO of Value Capture, meets with Mayor Ed Gainey, City of Pittsburgh, to discuss the city's journey toward habitual excellence and Mayor Gainey's leadership learnings. We will explore the principles of

Healthcare Horizon: Strategies for Breakthrough Change with Ken Segel and Lou Shapiro

Jan 11th, 2024 49m 22s

In this podcast episode, Ken Segel, the CEO of Value Capture, engages in a conversation with Lou Shapiro on developing and deploying a strategy that breaks through and makes the kind of difference we need in healthcare right now, and it's very

Leadership, Strategy, and Excellence in Healthcare: A Conversation with Dr. David Zaas

Nov 13th, 2023 42m 22s

In this podcast episode, Ken Segel, the CEO of Value Capture, engages in a conversation with Dr. David Zaas, a pulmonary and critical care physician with extensive leadership experience in major health systems. The episode revolves around the

A Chief of Surgery's Leadership Journey

Oct 31st, 2023 1h 7m

How a leadership journey along with an organization transformation brought one leader from considering leaving the profession to feeling engaged in his work again.

Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts [Webinar]

May 16th, 2023 1h 30m

View video and more hereay 16, 2023, from 1 to 2:30 pm ETA panel discussion with a team of leaders from Value Capture, LLC, clinicians, Continuous Improvement professionals, and DEIA practitioners (scroll down for bios):Deondra WardelleM

Preview: Getting to Zero Harm for Patients & Staff with DEIA and Psychological Safety Concepts

May 9th, 2023 32m 56s

Deondra Wardelle and Mark Graban discuss the ongoing blog series and upcoming panel discussion webinar on the theme of "Getting to Zero Harm for Patients with DEIA and Psychological Safety.They share what sparked the #RootCauseRacism® collabo

Understanding Moral Injury in Healthcare with Wendy Dean, MD

Feb 8th, 2023 37m 41s

Psychiatrist, expert on "moral injury" in healthcare, authorWelcome to Episode #77 of Habitual Excellence, presented by Value Capture.Episode page with transcript, video, links, and moreOur guest today is Wendy Dean, MD, a psychiatrist. She

Webinar: Why Does the U.S. Need a National Patient Safety Board?

Jan 25th, 2023 1h

See video and more via this pageThe recording of the webinar panel that was presented on January 25, 2023.A panel discussion with:Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health InitiativeKen Segel, CEO of

Preview: Why Does the U.S. Need a National Patient Safety Board?

Jan 12th, 2023 14m 21s

Register hereJanuary 25, 2023, 1 to 2 pm ETA panel discussion with:Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health InitiativeKen Segel, CEO of Value CaptureModerated by Mark Graban, Value CaptureThe Ins

Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care

Dec 7th, 2022 40m 1s

President and CEO of Washington Health SystemEpisode page with links, transcript and more: https://valuecapturellc.com/he74Welcome to Episode #74 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is Brook Ward,

Bonus

Using a Rapid-Cycle Learning System to Tackle Turnover & Attrition [Webinar]

Dec 6th, 2022 1h 3m

View the slides, video, and morePresented by two leaders from Duke HomeCare & Hospice: Cooper Linton, Associate Vice President, Duke HomeCare & Hospice Janet Burgess, Director Patient Care Services Mike Radtke, from Value Capture, will als

Bonus

Learn How to Reduce Nursing Turnover and Attrition in Healthcare — Free Webinar

Nov 29th, 2022 2m 35s

Webinar preview -- Register here to watch live or get the recordingNursing turnover is very likely costing your organization millions of dollars. But you don't have to just accept that… you can fix it.I'm happy to be moderating a webinar that

HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence

Nov 2nd, 2022 38m 17s

Episode page with video, transcript, and moreJoining us today as our guest is Louis (Lou) A. Shapiro. He is the President and Chief Executive Officer of the Hospital for Special Surgery HSS. He has served in this role since October 2006.Under

Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill [Webinar Recording]

Oct 21st, 2022 1h 4m

Get slides and morePresented on October 18, 2022Presented byKen Segel, CEO of Value CaptureMark Graban, Senior Advisor with Value Capture.In healthcare organizations, the COVID crisis has damaged workers’ safety, both physically and ps

Bonus

Webinar Promo: Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill

Oct 5th, 2022 4m 45s

Register for the webinarAttend live on October 18 at 1 pm ET, or register to see the recording using the same linkPresented byKen Segel, CEO of Value CaptureMark Graban, Senior Advisor with Value Capture.In healthcare organizations, th

Leading With Safety: Leah Binder and Dr. Rick Shannon

Jul 26th, 2022 44m 58s

Episode page with video clip, transcript, and moreWelcome to Episode #71 of Habitual Excellence, presented by Value Capture.Joining us today as our guests are Leah Binder and Dr. Richard Shannon.Leah Binder is President & CEO of The Leapfrog

Dr. David Zaas on Lean Management Systems in Healthcare

Jul 19th, 2022 46m 4s

CEO for the MUSC Health Charleston Division and the chief clinical officer for MUSC Health.Welcome to Episode #70 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is David Zaas, MD, MBA. He is the chief executi

Dr. Susan Moffatt-Bruce on the Science and Culture of Continuous Improvement

Jun 14th, 2022 37m 33s

Episode page with video, transcript, and moreWelcome to Episode #69 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is Susan Moffatt-Bruce, M.D., Ph.D. M.B.A., FRCSC. She is a thoracic surgeon and she is the C

Jeff Hunter on Managing Strategy with Focus and Agility

Jun 1st, 2022 27m 10s

Episode page: https://valuecapturellc.com/he68Joining us today as our guest is Jeff Hunter, the President of Jeff Hunter Strategy.He is the author of Patient-Centered Strategy: A Learning System for Better Care, published by Catalysis in 2018

Denise Cardo, MD of the CDC Talks About Aiming for Perfect Healthcare With Zero Harm

May 17th, 2022 37m 4s

Episode page: https://valuecapturellc.com/he67Welcome to Episode #67 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is Denise Cardo, MD.Dr. Denise Cardo is the director of the Division of Healthcare Quality

Meghan Scanlon on Transitions and Reflections, To and Within Healthcare

May 3rd, 2022 45m 16s

Episode page: https://valuecapturellc.com/he66Welcome to Episode #66 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is Meghan Scanlon, the Vice President of Performance Excellence for Community Hospitals at D

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 2)

Apr 19th, 2022 35m 53s

Episode page and links: https://valuecapturellc.com/he65Welcome to Episode #65 of Habitual Excellence, presented by Value Capture.Joining us again today is Theresa Brown, PhD, BSN, RN. She is a nurse and writer who lives in Pittsburgh. Her th

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 1)

Apr 12th, 2022 31m 27s

Welcome to Episode #64 of Habitual Excellence, presented by Value Capture.Joining us today as our guest is Theresa Brown, PhD, BSN, RN. She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient

Paul H. O'Neill Sr.: A Podcast From 2011 on Safety, Leadership, and More

Feb 28th, 2022 29m 25s

Episode page with links and more: https://valuecapturellc.com/he63Welcome to Episode #63 of Habitual Excellence, presented by Value Capture.Today brings us a special episode, where we have an opportunity to revisit Mark Graban's interview of

Conversation With Vickie Pisowicz on The Value Capture Way and Her New Role

Feb 15th, 2022 18m 40s

Welcome to Episode #62 of Habitual Excellence, presented by Value Capture.Episode page: htps://www.valuecapturellc.com/he62Joining us today as our guest is Vickie Pisowicz, from Value Capture. She has been a Senior Advisor with the firm and i